About
Python Developer with professional experience supporting enterprise applications at Cisco Systems. Strong foundation in Python, SQL, Django, HTML, CSS, and JavaScript. Experienced in ServiceNow, enterprise application support, production incident management, and collaborating with cross-functional teams. Passionate about building scalable backend solutions and responsive web applications.
Skills & Expertise (18)
Work Experience
Technical Consultant Engineer Apprentice
Cisco Systems
Aug 2025 - Aug 2026
Worked with VE on Demand, an internal application that retrieves command logs using Configuration Items (CI) or hostnames to accelerate diagnostics and troubleshooting. Supported a Generative AI-powered Work Notes feature that automated incident documentation and improved operational efficiency. Managed production incidents using ServiceNow, ensuring accurate ticket updates and SLA compliance. Performed application support, troubleshooting, issue analysis, and documentation to maintain service reliability. Worked on basic routing and switching concepts, including monitoring Cisco routers and switches.
Education
B. Tech in Electronics & Communication Engineering - Ashoka Women's Engineering College
2020 - 2024 · India
Certifications
CCNA
cisco systems · 2025
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Open to Relocation
Skills (18)
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