Felics Devakumar
Senior Associate - Software Test Engineer
About
To leverage 3+ years of experience in software testing to contribute to a quality-driven organization by applying expertise in functional testing, test case execution, regression testing, defect management, and WMS application testing, while continuously enhancing technical and domain knowledge.
Skills & Expertise (24)
Work Experience
Senior Associate โ Software Testing
Sutherland
Jan 2023 - Present
Performed functional testing of a Warehouse Management System supporting end-to-end warehouse operations, from stock receiving to customer dispatch. Tested Inbound processes, including stock receiving and bin allocation, to verify accurate inventory updates and correct bin assignment. Validated internal stock movement between bins and ensured stock quantities and movement details were updated accurately. Tested Outbound processes, including Picking, Packing, Dispatch, and shipment status updates, across positive and negative scenarios. Created and executed test cases based on requirements and KT sessions, maintained test evidence, and performed regression testing to ensure existing functionality was not impacted. Identified, documented, and tracked defects in Jira with clear steps to reproduce, expected and actual results, severity, priority, and supporting evidence. Performed defect re-testing after fixes, updated Jira with test results, and reopened defects when issues persisted. Worked within Agile two-week sprint cycles, collaborating with developers and managers throughout the testing and defect lifecycle.
Research Associate
Sutherland
Dec 2021 - Jan 2023
Generated qualified leads through tools such as Sales Navigator, Apollo.io, Lusha, and ZoomInfo, supporting market research and client outreach across global regions. Validated and enriched lead data (company details, revenue, industry, size, job roles, functions) within Salesforce CRM, ensuring data accuracy and consistency. Handled direct client calls to gather requirements, clarify project scope, and ensure deliverables aligned with expectations. Led a team of associates, including training freshers, conducting team huddles, allocating tasks weekly, and ensuring smooth workflow. Managed the QC team, performing daily quality checks on lead data, monitoring accuracy levels, and providing feedback to improve data reliability and team performance.
Education
Bachelor of Computer Applications - Kongunadu Arts and Science College
2016 - 2019 ยท Afghanistan
Certifications
No certifications added yet
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Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
Skills (24)
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