Firdaus Fatima

QA Engineer

7+ yrs exp 90 · Outstanding

About

QA Engineer with 5 years of experience in the Retail and E-commerce domain. Skilled in functional, web, mobile, and regression testing, managing end-to-end testing processes for e-commerce platforms. Proficient in JIRA and ALM for test management and defect tracking, collaborating with cross-functional teams to deliver high-quality software.

Skills & Expertise (17)

Web testing Advanced

8.0/10

Years Exp

Test Plan Preparation Advanced

8.0/10

Years Exp

ALM Advanced

8.0/10

Years Exp

Jira Advanced

8.0/10

Years Exp

Defect Management Advanced

8.0/10

Years Exp

Test Case Execution Advanced

8.0/10

Years Exp

Test Case Development Advanced

8.0/10

Years Exp

End-to-End Testing Advanced

8.0/10

Years Exp

Regression Testing Advanced

8.0/10

Years Exp

Functional Testing Advanced

8.0/10

Years Exp

Cross-browser testing Intermediate

7.5/10

Years Exp

Mobile Testing Intermediate

7.5/10

Years Exp

ALM Octane Intermediate

7.5/10

Years Exp

Salesforce Commerce Cloud Intermediate

7.5/10

Years Exp

Service Cloud Intermediate

7.5/10

Years Exp

Windows Intermediate

7.0/10

Years Exp

macOS Intermediate

7.0/10

Years Exp

Work Experience

Sr. QA Engineer

Qualitest

Aug 2021 - Present

Analyze requirements and develop comprehensive test scenarios and cases to ensure thorough testing coverage. Manage test cases using ALM and JIRA, ensuring traceability to requirements. Collaborate closely with developers, business analysts, and project managers to resolve issues effectively. Perform interface testing of business processes with partners (Radial Stores, Palmetto, MAO) for end-to-end OMS testing. Having a hands-on experience on service cloud (integration with an salesforce commerce cloud via application). Execute regression testing and validate sprint enhancements/user stories during deployments. Lead testing efforts during critical business periods, coordinating with cross-functional teams. Document test procedures, defects, and results for continuous improvement.

HR Executive

Miracle Software Systems

Feb 2017 - Nov 2018

Managed recruitment processes, employee inductions, and performance evaluations. Coordinated campus drives, hackathons, and company-wide events. Maintained employee records and coordinated with payroll and IT teams.