Gangadhar R.V
Data Analyst
About
Detail-oriented and analytical professional with solid experience in L2 Desktop Support and a certified foundation in Data Analytics and Data Science. Proficient in extracting, manipulating, cleaning, and visualizing data using Python, SQL, Power BI, and Tableau. Proven ability to handle complex ETL processes and troubleshoot technical issues, combined with a passion for leveraging data-driven insights to solve business problems. Seeking to transition analytical skills and a technical troubleshooting background into a dynamic Data Analyst role.
Skills & Expertise (18)
Work Experience
Desktop Support L2
Value point Systems Pvt. Ltd.
Jan 2024 - Mar 2026
Provided comprehensive Level 2 technical support, diagnosing and resolving complex hardware, software, and network issues for enterprise users. Escalated and managed technical tickets efficiently, ensuring high user satisfaction and adherence to company SLAs.
Desktop Support L2
Indian Computer Corporation Pvt. Ltd.
Jan 2023 - Mar 2024
Troubleshot and resolved user desktop environments, operating systems (Windows), and standard business applications. Maintained detailed documentation of technical issues, configurations, and resolution steps.
Education
Bachelor of Engineering (B.E.) - Nagarjuna College of Engineering and Technology
- 2020 · Afghanistan
Pre-University Course (PUC) - Vivekananda PU College
- 2016 · Afghanistan
Secondary School Leaving Certificate (SSLC) - Government High School
- · Afghanistan
Certifications
No certifications added yet
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Relocation
Open to Relocation
Skills (18)
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