About
Business Analyst with 5+ years of experience in requirements gathering, business analysis, SQL and Power BI based data analysis, Agile delivery, and UAT. Experienced in creating BRD, FRD and user stories, BPMN process mapping, and stakeholder management to drive process optimization and data-driven decision making across cross-functional teams.
Skills & Expertise (11)
Work Experience
Associate Engineer
BT Group
Nov 2019 - Dec 2021
Collaborated with business users to gather, analyze, and document functional and non-functional requirements. Created BRDs, FRDs, User Stories, and acceptance criteria for multiple business initiatives. Facilitated sprint planning, daily stand-ups, and retrospectives in Agile environment. Designed process flows using BPMN standards to identify gaps and propose improvements. Conducted data analysis using Excel, SQL, and Power BI to support decision-making, create visual dashboards, and validate solution impacts. Coordinated UAT cycles, prepared test scenarios, and ensured timely issue resolution. Worked closely with development and QA teams to ensure requirements alignment and successful delivery. Improved reporting efficiency by 30% by optimizing data integration workflows and automating insights using Power BI. Supported senior analysts in gathering requirements and preparing business documentation. Mapped existing processes, and participated in solution design discussions. Assisted in preparing dashboards and performance reports using BI tools. Engaged with stakeholders to ensure clarity and alignment of business objectives. Executed UAT activities and tracked project issues using JIRA. Contributed to reducing the manual workload by implementing automation recommendations.
Associate Trainee Engineer
BT Group
Dec 2021 - Aug 2025
Collaborated with business users to gather, analyze, and document functional and non-functional requirements. Created BRDs, FRDs, User Stories, and acceptance criteria for multiple business initiatives. Facilitated sprint planning, daily stand-ups, and retrospectives in Agile environment. Designed process flows using BPMN standards to identify gaps and propose improvements. Conducted data analysis using Excel, SQL, and Power BI to support decision-making, create visual dashboards, and validate solution impacts. Coordinated UAT cycles, prepared test scenarios, and ensured timely issue resolution. Worked closely with development and QA teams to ensure requirements alignment and successful delivery. Improved reporting efficiency by 30% by optimizing data integration workflows and automating insights using Power BI. Supported senior analysts in gathering requirements and preparing business documentation. Mapped existing processes, and participated in solution design discussions. Assisted in preparing dashboards and performance reports using BI tools. Engaged with stakeholders to ensure clarity and alignment of business objectives. Executed UAT activities and tracked project issues using JIRA. Contributed to reducing the manual workload by implementing automation recommendations.
Education
MBA: Information Technology - NMIMS
- 2023 · Afghanistan
B.Tech: Electronics And Instrumentation Engineering - Ajay Kumar Garg Engineering College
- 2018 · Afghanistan
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