Back to Developers
SWAGATA GHOSH

SWAGATA GHOSH

Quality Assurance Analyst and Technical Recruiter

Kolkata, West Bengal, India 4+ yrs exp 90 ยท Outstanding

About

Detail-oriented Quality Assurance Analyst and Technical Recruiter with 3+ years of combined experience in manual software testing, test case design, defect tracking, and end-to-end recruitment lifecycle management. Proven expertise in functional testing, regression testing, UAT, and cross-browser compatibility testing for web and mobile applications. Skilled in writing comprehensive test plans, executing test scenarios, and collaborating with cross-functional development teams to ensure software quality. Additionally experienced in full-cycle technical recruitment for IT positions across India and USA markets, including sourcing, screening, interview coordination, and offer management. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), JIRA, and various ATS platforms. Seeking a challenging role to leverage combined QA and recruitment expertise to drive quality outcomes and talent acquisition excellence.

Skills & Expertise (54)

Manual Testing Advanced
8.0/10
3
Years Exp
Attention to Detail Advanced
8.0/10
3
Years Exp
Communication Advanced
8.0/10
3
Years Exp
Agile Advanced
8.0/10
3
Years Exp
Jira Advanced
8.0/10
3
Years Exp
API Testing Intermediate
7.4/10
3
Years Exp
TestRail Intermediate
7.4/10
3
Years Exp
Selenium IDE Intermediate
6.6/10
3
Years Exp
SQL Intermediate
6.0/10
3
Years Exp
Sprint planning CSS Defect Life Cycle STLC SDLC Waterfall Boolean search Monster Indeed LinkedIn Recruiter Daily Stand-ups HTML MS PowerPoint DataBase Testing Windows REST API Basics Stakeholder Management Time management Team Collaboration Problem-solving Multitasking Azure DevOps Functional Testing Regression Testing smoke testing sanity testing Integration Testing User Acceptance Testing Cross-browser testing Mobile Testing Bugzilla Postman HP ALM Google Sheets Charles Proxy Browserstack Test Plans Test Cases Test Scenarios Bug Reports Traceability Matrix Test Summary Reports MS Excel MS Word MS Outlook

Work Experience

Freelance QA Analyst

Self-Employed

Jan 2023 - Present

Executed 500+ manual test cases across 8+ web and mobile application projects for clients in India and the United States, ensuring compliance with business requirements and functional specifications. Designed and documented comprehensive test plans, test scenarios, and test cases using MS Excel and TestRail, achieving 95% test coverage for each release cycle. Performed functional testing, regression testing, smoke testing, and cross-browser compatibility testing on e-commerce, healthcare, and fintech applications using BrowserStack and real devices. Identified, logged, and tracked 200+ defects in JIRA with detailed reproduction steps, severity classification, and screenshots, reducing post-release defects by 40%. Conducted API testing using Postman to validate RESTful web services, verifying response codes, payloads, and data integrity across multiple environments (Dev, QA, Staging, Production). Collaborated with offshore development teams across different time zones (IST/EST/PST) through daily stand-ups and sprint retrospectives following Agile/Scrum methodology. Created detailed test summary reports and defect analysis documents in MS Word and MS Excel, presenting findings to project stakeholders and product owners during sprint review meetings. Performed User Acceptance Testing (UAT) with end-users and business analysts, ensuring delivered features met acceptance criteria and business objectives. Maintained and updated Requirements Traceability Matrix (RTM) in MS Excel to ensure complete test coverage mapping between requirements and test cases.

Freelance Technical Recruiter

Self-Employed

Jun 2022 - Dec 2022

Managed full-cycle recruitment for 15+ IT positions across India and USA markets, including QA Engineers, Software Developers, Data Analysts, and DevOps Engineers for multiple staffing agencies. Sourced and screened 300+ candidates using LinkedIn Recruiter, Naukri.com, Indeed, and Monster through advanced Boolean search techniques, reducing time-to-fill by 30%. Conducted initial phone screenings and technical pre-assessments, evaluating candidates on communication skills, technical competencies, and cultural fit for US-based and India-based clients. Coordinated interview scheduling across multiple time zones (IST, EST, PST, CST) between hiring managers and candidates, managing calendars using MS Outlook and Google Calendar. Maintained comprehensive candidate databases and recruitment trackers in MS Excel with VLOOKUP, Pivot Tables, and conditional formatting for pipeline management and reporting. Prepared and formatted professional candidate resumes and cover letters in MS Word using standardized templates for client submission, improving candidate presentation quality by 50%. Processed and managed H-1B, OPT, CPT, and GC/EAD candidate documentation for US-based positions, ensuring compliance with immigration requirements and staffing regulations. Achieved 85% offer acceptance rate by building strong candidate relationships, providing market insights, and managing salary negotiations between candidates and hiring managers. Generated weekly recruitment progress reports and dashboards in MS Excel and MS PowerPoint for agency stakeholders, tracking KPIs including submissions, interviews, and placements.

Freelance QA Analyst (Manual Testing)

Self-Employed

Aug 2021 - May 2022

Performed end-to-end manual testing of enterprise web applications across banking and insurance domains, executing 300+ test cases per sprint cycle with 98% pass rate. Developed detailed test cases and test scripts based on business requirement documents (BRD) and functional specification documents (FSD) using HP ALM and MS Excel. Executed regression testing suites of 150+ test cases for bi-weekly releases, identifying critical defects in payment processing and user authentication modules. Participated in requirement analysis, sprint planning, daily scrums, and defect triage meetings as part of Agile/Scrum team of 8 members. Performed database testing using basic SQL queries (SELECT, JOIN, WHERE) to validate data integrity between front-end UI and back-end database tables. Conducted cross-browser testing on Chrome, Firefox, Safari, and Edge, and mobile testing on iOS and Android devices to ensure responsive design compliance. Documented and communicated defects to development team with clear reproduction steps, expected vs. actual results, and environment details, achieving 95% first-time defect resolution rate. Prepared test completion reports and quality metrics dashboards in MS Excel and presented to QA leads and project managers during weekly status meetings.

Education

Master of Arts (M.A.) in English - University of Burdwan / University of Calcutta

- ยท Afghanistan

Bachelor of Arts (B.A.) in English - University of Burdwan / University of Calcutta

- ยท Afghanistan

Certifications

No certifications added yet

Interested in this developer?

Profile Score Breakdown

๐Ÿ“ท Photo 10/10
๐Ÿ“„ Resume 10/10
๐Ÿ’ผ Job Title 10/10
โœ๏ธ Bio 10/10
๐Ÿ› ๏ธ Skills 20/20
๐ŸŽ“ Education 10/10
โฑ๏ธ Experience 15/15
๐Ÿ’ฐ Rate 0/5
๐Ÿ† Certs 0/5
โœ… Verified 5/5
Total Score 90/100

Profile Overview

Member sinceAug 2026