Girishkalauni

Senior Data Analyst | Intelligent Automation Lead

Gurgaon, India 12+ yrs exp 90 · Outstanding

About

Data, reporting, and intelligent automation lead with 10+ years of experience across healthcare operations, process analytics, and financial operations. Currently owns a production estate of 200+ RPA bots across 7 automation processes at R1RCM, delivering 1,000+ hours of productivity savings every month at an approx. 95% automation success rate. Key contributor to an efficiency initiative that retired approx. 250 redundant bots and cut the bot footprint by approx. 25%. Trusted partner to business and client stakeholders from opportunity assessment and solution design through UAT and KPI reporting.

Skills & Expertise (35)

RPA Expert

9.0/10

Years Exp

SQL Advanced

8.5/10

Years Exp

Python Advanced

8.5/10

Years Exp

Stakeholder Management Advanced

8.0/10

Years Exp

Predictive Analytics Advanced

8.0/10

Years Exp

Power BI Advanced

8.0/10

Years Exp

Data Modeling Advanced

8.0/10

Years Exp

Tableau Advanced

8.0/10

Years Exp

Git Intermediate

7.5/10

Years Exp

Airflow Intermediate

7.5/10

Years Exp

DBT UML Functional Testing UAT Requirements Gathering Advanced SQL PyTorch Anomaly Detection Feature Engineering Pandas DAX Databricks Snowflake Advanced Excel Delta Lake PySpark Medallion Architecture Star Schema Power Query ELT ETL EDA Data Quality Dashboard Development KPI Reporting

Work Experience

Lead Associate – Intelligent Automation

R1RCM

Jan 2023 - Present

Own production operations for 200+ RPA bots across 7 healthcare automation processes, directing monitoring, troubleshooting, enhancements, and issue resolution to sustain a approx. 95% automation success rate. Deliver 1,000+ hours of productivity savings every month (12,000+ hours annualized) by replacing manual effort in payer and provider workflows and improving process consistency. Key contributor to the VM Utilization initiative that decommissioned approx. 250 redundant and underutilized bots, reducing the bot footprint by approx. 25%; recognized with the Think Beyond Award (Nov 2025). Drive continuous performance improvement through proactive monitoring and root-cause analysis, tracking bot success and failure rates, automation volume, exception rate, SLA adherence, and productivity gains. Partner with business and technical stakeholders across all 7 processes to gather requirements and convert business needs into practical automation solutions, documented as AS-IS and TO-BE flows in UML. Present solutions in design reviews and walkthroughs to validate requirements and align stakeholders on proposed solutions for healthcare payer and provider processes. Safeguard release quality end to end, preparing and executing functional test cases, driving defects to resolution, and guiding clients through User Acceptance Testing (UAT). Shape the automation pipeline and practice growth, supplying solution estimates for new development, enhancements, and ongoing operations, and contributing to proposals and business demand generation.

Senior Associate – Intelligent Automation

R1RCM

Sep 2017 - Dec 2022

Assessed 10+ RPA automation opportunities for feasibility, business value, and complexity, contributing to the automation of 25+ processes and workflows and building actionable automation roadmaps. Acted as the bridge between business partners and client SMEs, eliciting requirements, analyzing existing workflows, and recommending process improvements and TO-BE workflow designs. Kept stakeholders informed with weekly performance reports covering automation updates, bot success ratios, and operational performance. Supported delivery planning and practice growth with solution estimates across new development, enhancements, and ongoing operations, plus input to proposals and business demand creation.

Backend Executive

Genpact – National Australia Bank (NAB), Australia

Jan 2014 - Mar 2017

Reconciled and analyzed 900+ financial accounts across multiple NAB states and branches, including suspense, government, and bank fee accounts; awarded the Shining Star Medal by the NAB client. Resolved transaction discrepancies and cash-related exceptions at the root cause, coordinating with internal teams and clients for timely closure. Protected transaction accuracy through maker-checker and quality checks, validating onshore processing errors and processing loan account closures and product swaps to process guidelines. Authored and maintained Standard Operating Procedures (SOPs) in line with client process updates, keeping process documentation current.