About
Motivated and detail-oriented BBA graduate with strong analytical and problem-solving skills, recently completed a comprehensive Data Analyst course. Skilled in SQL, Power BI and Python. Enthusiastic about expanding knowledge and contributing to innovative projects through dedication, teamwork, and continuous professional development.
Skills & Expertise (8)
Work Experience
Associate-CS Internet
Sutherland global Services Pvt Ltd
Jan 2022 - Jan 2025
Resolved customer inquiries and issues via email and chat with high quality and responsiveness. Collaborated cross-functionally to ensure accurate order processing and prompt issue resolution. Maintained detailed logs of customer interactions while strictly following company policies. Enhanced service delivery and customer satisfaction by contributing to continuous improvement initiatives.
Admin Assistant
I Green Tec Engineering India Pvt Ltd
Jan 2021 - Jan 2022
Manage daily office operations, including handling phone calls, emails, and correspondence. Enter, update, and maintain data in spreadsheets, databases, and company systems. Maintain confidentiality of sensitive information. Handle basic inquiries and direct them to the right personnel.
Education
Bachelor of Business Administration - Tagore Arts and Science College
2017 - 2020 · Afghanistan
XII (State board) - Deva Annai Mat. Hr. Sec. School
2016 - 2017 · Afghanistan
X (State board) - Deva Annai Mat. Hr. Sec. School
2015 - 2016 · Afghanistan
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Visa Status
Citizen
Relocation
Open to Relocation
