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Goncalves Pedro Joao Dongala Goncalves Dongala

Luanda $50/hr Remote Hourly 7+ yrs exp 75 · Very Good

About

No bio added yet

Skills & Expertise (17)

Microsoft Office Advanced

7.0/10

Years Exp

PCB Design Intermediate

6.5/10

Years Exp

Google Sheets Intermediate

6.5/10

Years Exp

GitHub Intermediate

6.0/10

Years Exp

LINUX Intermediate

6.0/10

Years Exp

Windows Intermediate

6.0/10

Years Exp

C++ Intermediate

6.0/10

Years Exp

Embedded C Intermediate

6.0/10

Years Exp

Python Intermediate

6.0/10

Years Exp

Proteus Intermediate

5.5/10

Years Exp

Dart Intermediate

5.5/10

Years Exp

Power Supply Intermediate

5.0/10

Years Exp

PLC Programming Intermediate

5.0/10

Years Exp

Google Cloud Intermediate

5.0/10

Years Exp

Citrix Workspace Intermediate

5.0/10

Years Exp

Good Communication Skills active listening

Work Experience

Portuguese Moderator

NIIT.Ltd

May 2021 - Present

I work as Portuguese moderator for Visa University in Behalf of NIIT.Ltd. I have the responsibility to moderate visa university's sessions through cisco webex meeting software as well as providing technical support for all the participants in case they face any issue with cisco webex meeting software, and making sure that all attendees are present in the sessions. I have moderated more than 100 sections with different banks and bank brokers from Angola, Brazil, Cape verde, Mozambique.

Software Engineer

HyTech Service

Feb 2021 - Apr 2021

I worked full-time at HyTech Service in Delhi for 2 months as Software Engineer, I had the responsibility to documenting the C++ code of the MachineSafe software, as well as making a Webview windows base framework using Python. Along with these skills I had task to develop a PCB design and electronic circuit for Serial communication using RS232. Due to the situation in Delhi during COVID-19 times and unregulated working days from the company side we couldn't continue the contract.

Customer service analytics

Sprinklr.Inc

Nov 2018 - Nov 2020

I worked part-time at Sprinklr India for 2 years as Portuguese Customer service analytics, I had responsibility to analyses customer’s feedbacks to discover valuable insights by categorizing them in negative and positive feedbacks. During 2 years I have completed more than 400,000 Brands and customers Intents from different brands like: BRADESCO BANK, McDonald, VIVO BRAZIL, BANK OF BRAZIL, HILTON, etc.

Portuguese Trainer

Langma School of language

Apr 2018 - Oct 2018

I worked part-time at Langma school of language for 6 months as Portuguese trainer. My responsibility was to teach and enforce discipline and morals among the students to understand Portuguese language. During my 6 month’s contract I trained 20 students among the students there were teenagers and adults.