About
To secure a challenging role that leverages my expertise in Salesforce administration, SQL and data-driven campaign management to enhance business performance and drive strategic decisions.
Skills & Expertise (28)
Work Experience
Network and Server Support
Jiffy InfoSolution Pvt. Ltd.
Sep 2018 - Mar 2020
Maintained IT infrastructure (Windows/Linux servers, routers, switches, firewalls) ensuring high system availability. Implemented network security and VPNs, enhancing data protection. Reduced incident resolution time by 20% through proactive monitoring and troubleshooting. Supported data backup and disaster recovery plans, ensuring business continuity. Ensured data hygiene by cross-checking local and cloud reports. Managed Backups and Disaster Recovery Plans: Conducted regular system backups and implemented disaster recovery operations to minimize data loss during system failures; tested and updated recovery plans quarterly.
Data Analyst
BeFiSc Pvt. Ltd.
Oct 2024 - Present
Managing Salesforce CRM as Admin for internal teams, ensuring accurate user roles, field visibility, and secure access. Conduct data mining, clustering, classification, and regression to uncover insights. Design and maintain SQL queries, ETL pipelines, and multi-source data workflows for efficient reporting and analytics. Ensure compliance with HIPAA and PHI regulations, supporting secure and compliant data handling. Partner with global teams to drive data-driven strategies for event planning, marketing, and operational decision-making. Developed automation in Google Sheets to track campaign metrics, generate unique IDs, and integrate external data. Led lead database development and enrichment for Fintech campaigns such as GFF 2024 and Fintech India Expo 2025. Built dashboards for email campaigns and performance tracking, improving team efficiency by 40%.
Marketing Data Associate
InnoVaccer Pvt Ltd
Feb 2021 - Dec 2022
Spearheaded a Python-based data scraping initiative, collecting detailed profiles of US doctors to support targeted campaigns. Integrated and optimized datasets in Salesforce CRM, improving data quality and enabling advanced analytics. Engineered SQL queries to manipulate complex datasets, reducing data retrieval time by 30%. Automated workflows with Excel macros and advanced functions, improving data accuracy and productivity. Designed and deployed Power BI dashboards delivering real-time insights, shaping marketing and sales strategies. Collaborated with marketing, sales, and IT teams, aligning analytics to business objectives and boosting operational efficiency by 15%. Supported demand and lead generation efforts, contributing to 20% growth in customer engagement.
Education
B-Tech - CS & Engineering - Sharda University
2014 - 2017 · Afghanistan
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Visa Status
Citizen
Relocation
Not Open to Relocation
