Gurpreet Singh

Business Intelligence & Data Operations Specialist

Delhi, India 12+ yrs exp 70 · Very Good

About

Results-driven Business Intelligence & Data Operations Specialist with over 7 years of experience in data querying, reporting architecture, and SaaS platform management. Proven expertise in writing complex SQL queries, designing automated Power BI dashboards for executive decision-making, and troubleshooting data issues. Skilled in bridging technical teams and business stakeholders, leading client onboarding, and optimizing system workflows to improve reporting accuracy.

Skills & Expertise

No skills listed yet

Work Experience

Product Operations & Data Manager

Blackmelon Advance Technology Co. Pvt. Ltd

Mar 2019 - Present

Designed and deployed interactive Power BI dashboards connected to SQL database backends to give executive leadership real-time visibility into key performance metrics. Wrote and executed advanced SQL queries to extract, clean, and transform large datasets for cross-departmental reporting and analysis. Conducted root cause analysis on system bugs and data discrepancies, establishing validation practices that improved overall reporting accuracy. Led end-to-end technical onboarding for new SaaS clients, setting up backend data structures and delivering user webinars to drive system adoption. Partnered closely with internal product, operations, and leadership teams to translate business requirements into functional features and reporting solutions. Assisted C-level executives with strategic business presentations, market research, and integrating AI tools to streamline operational workflows.

Admin Executive

Directorate of Education (GNCT, Delhi)

Jan 2014 - Jul 2018

Created custom Excel utilities using advanced formulas and pivot tables to automate financial calculations and budget reconciliation reports. Prepared graphical PowerPoint presentations and data reports for leadership by linking multi-source data inputs. Managed administrative operations and provided technical troubleshooting support for office staff.