About
Motivated and efficient individual with skills in Spring Boot, React.js, SQL, problem-solving, and communication.Able to analyse information, build user-friendly applications, and pay close attention to detail. Passionate about learning new technologies, working in teams and delivering high-quality results in dynamic environments.
Skills & Expertise (17)
Work Experience
CS Associate
Amazon
Oct-2024 - March-2025
Handled customer concerns through chat with accuracy and professionalism, ensuring high satisfaction levels. Analysed customer issues to provide quick, effective solutions while maintaining quality standards. Created and improved chat process content to enhance response efficiency and clarity, Collaborated with teams to identify trends and insights for process improvements. Received multiple performance rewards for delivering excellent results and maintaining high accuracy.
Education
Bachelor of Technology
2020 - 2024 · India
