About
Quality Assurance Engineer with experience in manual testing, test case design, test execution, and defect lifecycle management. Proficient in the Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Agile/Scrum methodologies. Skilled in functional, regression, smoke, sanity, and exploratory testing. Adept at collaborating with cross-functional teams to deliver defect-free, high-quality software products.
Skills & Expertise (23)
Work Experience
Quality Assurance Engineer
CIAR Software Solution Pvt. Ltd.
Jan 2025 - Present
Design, review, and execute comprehensive manual test cases and test scenarios for web and mobile applications covering functional, regression, integration, and user acceptance testing. Develop detailed test plans, test strategies, and test summary reports aligned with project requirements and acceptance criteria. Identify, document, and track defects through the complete bug life cycle using defect tracking tools, perform root cause analysis and verify bug fixes through re-testing. Perform smoke testing, sanity testing, and exploratory testing on new builds prior to full regression cycles to ensure build stability. Collaborate with developers, business analysts, and product owners during Agile/Scrum sprints to clarify requirements, review user stories, and ensure complete testing coverage. Contribute to continuous process improvement by identifying gaps in test coverage and suggesting enhancements to QA processes.
Customer Service Associate – Voice
Teleperformance
Jan 2022 - Jan 2024
Managed high-volume customer interactions with consistent SLA adherence and quality scores. Developed strong analytical, communication, and problem-solving skills in a process-driven environment.
Software Development Intern
Quberoot Analytics
Jan 2022 - Present
Gained foundational exposure to software development life cycle and QA testing practices. Assisted in writing and validating test cases for basic application modules.
Education
Bachelor of Computer Application (BCA) - Excel College of Commerce and Science
2019 - 2022 · Afghanistan
Higher Secondary Certificate - Government Boys Higher Secondary School
2018 - 2019 · Afghanistan
Secondary School Leaving Certificate - Government Boys Higher Secondary School
2016 - 2017 · Afghanistan
