About
Dedicated and versatile professional with 15+ years of experience across customer service, administration, business development, and IT support. Proven ability to manage operations, handle documentation, support internal teams, and resolve issues with efficiency and care. Recognized for attention to detail, reliability, and team collaboration. Looking to contribute to a structured, fast-paced environment with opportunities for continuous growth.
Skills & Expertise (4)
Work Experience
Customer Support Associate / Account Manager
Blue Dart Pvt Ltd
1-2024 - 4-2025
Assisted customers with issue resolution via inbound support, ensuring first-call resolution. Booked pickups for registered customers and managed accounts for premier clients. Followed up on critical shipments (passport/visa) for timely delivery.
Education
University of Mumbai - Bachelor of Commerce
2004 - 2007 · India
Certifications
Cisco Carrier Certifications CCNA - CSCO11888623
CISCO · 2013
Cisco CCNA is an entry-level IT certification offered by Cisco that validates foundational knowledge in networking. It covers key areas such as network fundamentals, IP connectivity, security basics, and automation. Designed for early-career network professionals, the CCNA proves the ability to install, configure, and troubleshoot small to medium-sized networks. It is a widely recognized certification that serves as a stepping stone to more advanced Cisco certifications.
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Profile Score Breakdown
Profile Overview
Availability Details
Current Company
Bizoforce Inc
Visa Status
No Visa
Relocation
Open to Relocation
