Harkirat Singh

Business Analyst

Gurugram (Delhi NCR) 0+ yrs exp 81 · Excellent

About

Business Analyst from Indian Institute of Management Nagpur with hands-on experience across the BA lifecycle — requirements gathering, user stories, UAT, and Agile delivery — on a large-scale digital platform serving 4M+ users. Strong focus on problem-solving, structured thinking, and stakeholder alignment to drive clarity from ambiguity. Drove product decisions by bridging business requirements with data-driven insights and KPI frameworks, influencing roadmap prioritization, feature adoption, and measurable business outcomes across product, engineering, and stakeholders.

Skills & Expertise (39)

SQL Intermediate

7.4/10

Years Exp

Power BI Intermediate

7.3/10

Years Exp

Python Intermediate

7.2/10

Years Exp

User Stories Intermediate

7.1/10

Years Exp

BRD Intermediate

7.0/10

Years Exp

RFM Analysis Funnel Analysis User Segmentation EDA Statistical Analysis Product Analytics Data Visualization ETL Data Modeling Advanced Excel BigQuery Snowflake Tableau PowerPoint Generative AI Prompt Engineering KPI Framework Design Frd use case development Acceptance Criteria UAT Requirement Traceability Matrix Gap Analysis Process Mapping Business Case Development A/B testing Stakeholder Management Cross-Functional Collaboration Agile Scrum Jira Confluence Data-driven decision making Cohort Analysis

Work Experience

IT Business Analyst

Vassar Labs

Apr 2025 - Nov 2025

Owned end-to-end requirement lifecycle (BRDs, user stories, acceptance criteria, RTM) for 3 product modules of a 4M+ user agri-tech platform — translated business requirements into executable features and influenced sprint prioritization. Defined acceptance criteria and success metrics for features — ensured alignment between business requirements and delivered outcomes, improving release quality and reducing rework. Mapped user journeys and process flows (as-is vs to-be) to identify inefficiencies — recommended improvements to enhance product adoption and service delivery. Acted as a bridge between business stakeholders, product teams, and engineering — ensured requirement clarity, prioritization alignment, and smooth Agile execution. Diagnosed 25–30% user drop-offs through funnel and cohort analysis using data analysis with SQL (BigQuery) — influenced product roadmap by prioritizing high-impact fixes and removing low-adoption features. Enabled faster and more effective decision-making for state teams by developing 15+ KPI dashboards in Power BI (DAX) — reduced reporting turnaround by 30% and improved resource allocation. Improved agricultural outcomes and product performance by generating insights from fertiliser usage and chatbot data using SQL and Python (Pandas) — reduced urea overconsumption by 50% and increased chatbot accuracy by 30%.

Summer Intern

Retvens Services

Apr 2024 - May 2024

Worked as a business and analytics consultant for 20+ hotel clients — analyzed demand, pricing, and channel mix to recommend revenue optimization strategies. Improved booking conversions by 20–30% by identifying pricing inefficiencies through benchmarking and data analysis using Excel and SQL — recommended optimized channel allocation strategies. Designed and automated 50+ client-facing reports on 10,000+ records using Excel — improved reporting efficiency, reducing turnaround by 25%.