Harsha vardhana S

Test Engineer

Bengaluru, Karnataka 3+ yrs exp 77 · Very Good

About

Detail-oriented Test Engineer with hands-on manual testing experience across web, API, admin, and mobile platforms, including QA/UAT execution, regression testing, and structured test case design. Comfortable working independently in a remote environment, with a strong eye for detail and proven cross-functional collaboration with developers, product managers, and customers. Background in IT service desk support adds a strong foundation in troubleshooting, root-cause analysis, and SLA-driven delivery. Building working knowledge of API testing tools, SQL-based data validation, and mobile-device testing, with growing exposure to test automation and AI-assisted QA workflows.

Skills & Expertise (57)

Attention to Detail Intermediate

7.0/10

Years Exp

Analytical Thinking Intermediate

7.0/10

Years Exp

Regression Testing Intermediate

6.5/10

Years Exp

API Testing Intermediate

6.5/10

Years Exp

Functional Testing Intermediate

6.5/10

Years Exp

Git Intermediate

6.0/10

Years Exp

Test Planning Intermediate

6.0/10

Years Exp

Test Case Design Intermediate

6.0/10

Years Exp

Selenium WebDriver Intermediate

6.0/10

Years Exp

SQL Intermediate

6.0/10

Years Exp

Postman Intermediate

6.0/10

Years Exp

Jira Intermediate

6.0/10

Years Exp

Cd concepts Microsoft Teams Slack Microsoft 365 Microsoft Intune Microsoft Azure Playwright Prioritization Java Google Meet Zoom Salesforce DocuSign Anydesk Windows macOS Critical thinking Communication collaboration Time management iOS Testing smoke testing sanity testing UAT Web testing Mobile Testing Test Case Execution Defect Lifecycle Management SDLC STLC JSON XML Android Testing Crashlytics TestFlight Cross-browser testing Cross-device Testing Responsive Testing Gitlab ServiceNow Zendesk ManageEngine Kibana Metabase Firebase

Work Experience

Test Engineer

nuVizz Software Solutions Pvt. Ltd.

Sep 2025 - Present

Learning nuVizz's Mobile and Portal platforms in depth to build a strong foundation for functional, regression, and UAT testing across the product suite. Completing HIPAA certification and internal product certifications to align testing practices with healthcare/logistics data-handling standards. Participating in QA and UAT activities prior to product releases, validating features against requirements before customer sign-off. Managing customer support calls and troubleshooting issues across shifts, translating recurring customer-reported issues into structured test cases and defect reports. Establishing subject-matter expertise on nuVizz products to support internal QA discussions and customer-facing demos. Conducting customer demos for current and prospective clients, showcasing product functionality validated through the QA process. Collaborating cross-functionally to identify cross-sell/up-sell opportunities, contributing product-quality insights that support feature adoption.

Service Desk Engineer L1

Zones Corporate Solutions Pvt. Ltd.

Mar 2023 - Sep 2025

Handled IT service tickets on ServiceNow, Zendesk, Jira, and ManageEngine while ensuring consistent SLA adherence. Escalated and resolved complex issues across AWS Call Tower, Slack, and Microsoft Teams, coordinating with cross-functional support teams. Managed user accounts in Microsoft Admin Center, including creation, role assignment, designation updates, and deactivation. Administered and troubleshot desktops, laptops, and mobile devices; performed root-cause analysis and drove process improvements. Managed license assignments, distribution lists, and shared mailbox access across Azure, Microsoft Admin Center, and Exchange Admin Center. Oversaw device enrollment, MFA configuration, and Autopilot management within Microsoft Intune for seamless device operations. Coordinated with internal/external vendors on hardware repairs and replacements, maintaining accurate asset tracking records.