About
IT professional with 5 years of experience in enterprise system support, incident monitoring, and log analysis within large-scale enterprise environments. Skilled in security monitoring, incident response, threat detection, and log analysis using enterprise monitoring and troubleshooting tools. Experienced in analyzing system logs (SYSLOG, TSR, dumps) to identify security anomalies and support incident resolution. Strong understanding of network security fundamentals, SIEM concepts, IDS/IPS, endpoint security, and cybersecurity frameworks. Proven ability to collaborate with cross-functional technical teams to investigate incidents, maintain system compliance, and ensure operational continuity.
Skills & Expertise (20)
Work Experience
System Analyst 4
Unisys
Mar 2021 - Present
Managed incident response, system monitoring, and service restoration for enterprise infrastructure while maintaining strict SLA compliance for high-value customers. Performed log analysis (SUMLOGS, TSR, LDUMPS, MCP dumps) to investigate system anomalies and conduct root cause analysis for critical incidents. Resolved complex issues across Libra, Dorado, Forward systems, and enterprise storage platforms, ensuring system stability and operational continuity. Collaborated with vendors including Dell Technologies, Oracle, and DSI Tech to troubleshoot and resolve infrastructure incidents. Supported security patches, firmware upgrades, and compliance-related system updates to maintain secure and stable environments. Developed technical documentation and troubleshooting guides to improve incident resolution efficiency and knowledge sharing.
Education
B.E - PES Institute of Technology and Management
- · Afghanistan
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Visa Status
Citizen
Relocation
Open to Relocation