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Work Experience
Customer Success Engineer
Auriss Technologies Private Ltd.
Oct 2024 - Apr 2026
Managed 8+ enterprise customers as a Customer Success Engineer, ensuring successful onboarding, implementation, and ongoing client support. Successfully guided customers through compliance frameworks including SOC 2, HIPAA, and ISO 27001, helping organizations achieve audit readiness and certification completion. Delivered customer training and handled platform operations including Workflow, Integrations, Trust Center, Policy management, Asset management, and Jira setup. Coordinated Penetration Testing, Internal Audits, ISMS scope management, and Shield installation to strengthen client security and compliance processes.
Education
Master Of Computer Application - Graphic Era Hill University
2022 - 2024 · Afghanistan
Bachelor Of Science - Hemwati Nandan Bahuguna Government
2018 - 2021 · Afghanistan
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Skills (24)
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