About
A Data Analyst with over 3.8 years of experience in Data Science and Analytics domain. I have an experience of working in HealthCare, E-Commerce and Retail Domains. Expert in SQL, Power BI, Python and Excel. Machine Learning and Statistics. Mentoring experience of 2 years and helped 20+ Candidates in career guidance through free resources.
Skills & Expertise (51)
Work Experience
Associate Analyst
Needs Manpower Support Servicer PVT LTD
Sep 2020 - Sep 2021
Monitored performance of all key growth metrics on a daily/weekly basis and presented to client periodically. Developed Excel standardized reporting templates, resulting in efficient data collection and processing by 10x. Creation and maintenance of business-related documents (SOP, BRD, Checklist, Data Management, etc.).
Data Analyst
DXC Technology
May 2022 - Jun 2024
Increased customer segmentation led to more personalized campaigns with targeted promotions based on customer behavior. The marketing team saw a 25% increase in conversion rates within the high-frequency segment and a 10% increase in retention for at-risk customers due to tailored re-engagement efforts. Successfully highlighted areas for improving customer lifetime value (CLV), which resulted in a 15% increase in overall customer spend within the first quarter post-implementation. Designed and implemented the interactive insights using Python and see the corelation between Staff responsiveness vs Bed occupancy rate and unassisted fall is 79% and 37%. It is a Strong negative corelation between two metrics. Increased quarterly sales 10x ($0.23M to $2.44M) through customer segmentation and targeted marketing. Improved customer retention by 15%, recovering $5.8M from at-risk customers via RFM analysis and Google Sheets. Boosted repeat purchases by 20% with RFM segmentation and loyalty programs using advanced SQL. Designed and implemented interactive POWER BI dashboards and monitoring views to visualize integration KPIs and data quality metrics, supporting real-time analytics and reducing SLA violations across environments. Collaborated with cross-functional global teams to gather requirements, prepare design documents, and deliver data-driven solutions using tools like ServiceNow, Postman, and JIRA, ensuring analytics readiness with 99.9% process uptime. Developed custom Groovy and JavaScript scripts, reusable XSLT logics, and advanced mapping solutions for complex data transformations and explored Python for parsing, pre-processing, and ML model prototyping. Led UAT planning, test case design, and issue resolution for projects including Georg Fischer AG, Knights of Columbus decreasing production defects by 35% and streamlining data validation workflows.
Analyst
DXC Technology
Dec 2021 - May 2022
Built and updated dashboards on PowerBI to drive actionable insights and self-service for stakeholders. Built Market Mix models using advanced statistical methods to estimate ROI of promotions. Reduced the errors to zero by building a well-structured process to ensure data quality and process documentation. Increased the tasks’ efficiency by 200% by identifying opportunities for automation of repeated tasks.
Education
B.Tech - AVR & SVR Engineering College, JNTU-Anantapur
- 2013 · Afghanistan
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