About
Results-driven Data Analyst and Operations Professional with over 3 years of experience managing high-volume datasets, operational metrics, and stakeholder relationships. Proven track record of transforming raw data into actionable insights, including reducing delivery discrepancies (Fake RTOs) by 30% through targeted cross-functional analysis. Proficient in Python (Pandas, NumPy), SQL, and Power BI; combines corporate operational leadership with technical precision to build robust data pipelines, interactive dashboards, and business intelligence solutions.
Skills & Expertise (15)
Work Experience
ML Data Associate
Amazon Development Centre India
Dec 2023 - Oct 2025
Monitored daily operational KPIs, identified performance bottlenecks, optimized workflows, developed and disseminated daily performance reports, spearheaded a weekly Quality Enhancement Program, executed deep-dive RCAs, evaluated evolving project requirements, executed high-precision video annotation processes, consistently exceeded individual production and accuracy targets.
CRM & Data Ops. E-com Executive
DTDC Express Ltd
Oct 2022 - Jun 2023
Managed key strategic accounts, analyzed branch-level operational performance datasets, engineered daily MIS reports, conducted data-heavy Monthly Business Reviews, led the quarterly financial and operational reconciliation process, managed data operations and strategic accounts.
Operations & MIS Executive
Shadowfax Technologies Pvt. Ltd
Feb 2022 - Jul 2022
Handled the end-to-end insurance claim process, acted as Team Lead for chat support, led detailed process investigations, engineered and maintained multiple MIS reports, compiled and delivered comprehensive Monthly Business Review reports, acted as the primary strategic liaison.
Education
BBA - G.V.N College of Art and Science
- 2021 · Afghanistan
HSC - Ravilla K.R.A Vidyashram M.H.S.S
- 2018 · Afghanistan
SSLC - Kamaraj Matriculation Higher Secondary School
- 2016 · Afghanistan
Certifications
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Skills (15)
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