About
Aspiring Data Analyst with strong academic background in Economics and hands-on experience in operations and customer service. Recently certified in Alteryx Designer Core and Advanced Excel, with strong skills in data analysis, automation, and process optimization. Eager to contribute to a data-driven organization by leveraging analytical tools to drive business insights.
Skills & Expertise (25)
Work Experience
Operation Executive
Flaviant Pvt. Ltd.
Jan 2022 - Jan 2023
Managed day-to-day operations, monitored KPIs, and implemented improvements. Participated in process automation initiatives and data quality control. Handled customer queries and ensured timely resolution for high satisfaction. Contributed to operational reporting and Excel-based dashboards.
Operation Associate
ESCON Group
Jan 2021 - Jan 2022
Analyzed operational data to improve process efficiency. Assisted in planning and implementing quality standards. Streamlined workflows by introducing simple automation ideas.
Telesales Executive
Ribak Infra Pvt. Ltd.
Jan 2020 - Jan 2021
Maintained customer databases and tracked sales interactions. Analyzed call conversion trends and suggested changes to improve lead quality.
Teacher
Wisdom Education Valley
Jan 2017 - Jan 2020
Applied structured thinking and presentation skills to explain complex topics. Managed class-level academic data and created reports.
Education
B.Ed in Economics - Chaudhary Ranjit Singh University
2023 - 2025 · Afghanistan
Master in Economics - Indira Gandhi University
2021 - 2023 · Afghanistan
Bachelor in Economics (Hons.) - Kurukshetra University
2017 - 2020 · Afghanistan
Certifications
Alteryx Designer Core Certification
· 2025
Advanced Excel
· 2024
Data Analysis with Python
· 2024
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Skills (25)
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