Ifla
Software Quality Assurance Analyst
About
Detail-oriented QA Engineer with around 2+ years of experience, primarily focused on manual testing with complementary expertise in automation. Strong in end-to-end, system, functional, and non-functional testing including smoke, sanity, regression, integration, UAT, web, mobile, and API testing. Proficient in test case design using boundary value analysis, equivalence partitioning, and traceability matrix to ensure complete coverage. Experienced in API and performance testing using Postman and JMeter. Skilled in test planning, execution, defect management, and bug tracking using tools like Jira, TestRail, and Azure DevOps. Working knowledge of automation tools such as Cypress and Playwright (UI automation), along with programming in JavaScript, HTML, and C. Strong debugging skills using logs and API responses, with exposure to CI/CD, Git, and tools like Sentry and Slack. Hands-on experience leveraging AI tools for test case generation, bug reporting, and QA productivity enhancement, with basic exposure to ERP workflows.
Skills & Expertise (26)
Work Experience
Software QA Analyst
TELUS Digital
Oct 2025 - Jun 2026
Developed and executed QA strategies aligned with product goals and release timelines. Designed detailed test plans, test cases, and test data ensuring maximum test coverage. Performed API testing (Postman), performance testing (JMeter), and automation testing. Conducted defect analysis and root cause identification using logs and API responses. Utilized Gen-AI tools to generate test cases, edge scenarios, and test data, improving coverage and reducing manual effort. Leveraged AI for automated bug report drafting with clear, structured, and reproducible documentation. Applied AI-driven analysis to identify defect patterns and accelerate root cause analysis. Used AI tools to validate chatbot responses and AI-driven workflows. Improved QA productivity by automating repetitive testing and documentation tasks using AI. Integrated AI support in test planning and execution to enhance overall QA efficiency. Performed basic risk assessment to prioritize critical test scenarios. Managed multiple QA tasks/projects in Agile environment. Used Git for version control and collaborated on CI/CD pipelines (Jenkins, GitHub Actions).
QA Engineer
Marvin
Aug 2024 - Apr 2025
Create and execute test plans for AI-driven user research analysis tools. Validate AI-generated summaries, insights, auto/manual notes, and video transcriptions across platforms. Ensure AI correctly detects query intents and provides relevant responses. Test integrations (Google Meet, Zoom, MS Teams, GONG) and data imports (Docs, PDFs, PPTs). Verify AI-driven file tags, project groups, and time-based selections. Report AI inconsistencies, optimize workflows, and work with developers for improvements. Ensure seamless performance across browsers, devices, and meeting platforms. Verify AI-driven interview flow and recorded responses in Marvin. Identify inconsistencies in AI responses, video processing, and transcript highlights. Work with developers and Product Managers to enhance AI-driven workflows and suggest process improvements. Identified inconsistencies and contributed to process improvements. Assisted in basic ERP-like workflow validation such as data tracking, reporting modules, and user flows. Collaborated with developers and product managers in Agile setup. Contributed to documentation and bug reporting using structured formats and AI assistance.
QA Engineer
LeLafe IT Solutions
Aug 2023 - Jul 2024
Conducted functional, regression, and UI testing across browsers and devices. Implemented automation scripts with Cypress for UI and form validation, boosting testing speed. Performed basic risk-based testing and prioritization of test scenarios. Worked with Jira for defect tracking and reporting. Collaborated in Agile sprints and handled multiple testing activities. Worked closely with development teams to debug issues, improve software quality, and ensure smooth releases. Partnered with Product Managers and Developers to identify, recommend, and implement product enhancements, actively contributing to discussions on quality improvements. Collaborate with stakeholders to understand requirements, acceptance, and communicate test progress and metrics. Demonstrate strong problem-solving skills, implement defect tracking and management for timely issue resolution.
Education
B.Tech Electronics and Communication - University of Kashmir
2015 - 2019 ยท Afghanistan
Certifications
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Skills (26)
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