About
Results-driven Business Analyst / Data Analyst with 2+ years of experience delivering CRM solutions, reporting automation, and ETL systems for automotive dealership clients. Strong expertise in data modeling, KPI-driven analytics, API integrations, and BI dashboard development. Proven ability to automate workflows, reduce manual effort by up to 80%, and deliver data-driven solutions that support operational efficiency and leadership decision-making.
Skills & Expertise (22)
Work Experience
Business Analyst / Data Analyst
Wyzmindz Solutions Pvt Ltd
Apr 2024 - Present
Delivered 10+ end-to-end CRM implementations for automotive dealership clients, managing the complete lifecycle from requirement gathering and workflow design to deployment and reporting. Increased CRM user adoption from 42% to 74% by delivering performance reports and actionable business insights to dealership stakeholders. Led a cross-functional team of 8 members, ensuring timely delivery and smooth execution across multiple projects. Automated CRM workflows for gate passes, booking agreements, and sale agreements, eliminating 40+ hours of manual effort monthly and improving sales efficiency by 40%. Led workflow design and product planning for a vehicle auction platform, defining bidding lifecycle, business rules, and operational workflows. Coordinated with external vendors for mobile and web application delivery.
Education
Bachelor of Engineering – Mechanical Engineering - MGM College of Engineering and Technology
- · Afghanistan
Certifications
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Visa Status
Citizen
Relocation
Open to Relocation
Skills (22)
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