Indumathi Senthil
QA Automation Engineer
About
Software QA Consultant with 3+ years of experience in Manual and Automation Testing, building and stabilizing test automation frameworks across telecom, enterprise IAM, e-commerce, and trade-platform domains. Strong hands-on expertise in manual functional, regression, and end-to-end testing, along with Selenium WebDriver, AccelQ, and API test automation (Postman, REST Assured). Regular use of AI-assisted tools (GitHub Copilot, Claude, ChatGPT) to accelerate test design, script generation, and defect analysis. Resolved 480+ failing automation scenarios and cut regression execution time by 65-70% through framework optimization. Skilled in Agile Scrum delivery, JIRA-driven defect management, and SQL-based data validation.
Skills & Expertise (27)
Work Experience
QA Consultant I
Lumen Technologies
Apr 2023 - Present
Performed manual functional, regression, smoke, sanity, and end-to-end testing for Quantum Fiber, analyzing business and technical requirements to design detailed test scenarios and test cases prior to automation. Automated testing for the Payments page and Customer Self-Service Manage portal for a telecom fiber service, validating end-to-end billing, payment, and account management workflows. Reduced regression execution time by 65-70% by eliminating unnecessary waits and improving synchronization across automation suites, using Jenkins to schedule nightly regression runs and accelerate release cycles. Stabilized automation coverage across Quantum Fiber and Partner Experience, resolving 200+ failing automation scenarios and improving regression reliability. Managed and enhanced 120+ automation scripts, implementing 90+ fixes to keep modular, reusable frameworks aligned with evolving business workflows. Built and executed API test automation using REST Assured and Postman, and contributed to a REST Assured/Playwright proof-of-concept extending the team's API and UI automation coverage. Used AI-assisted tools (GitHub Copilot, Claude) to speed up test script drafting, edge-case identification, and failure log analysis during regression cycles. Developed and executed both manual and automated test scripts using AccelQ for Quantum Fiber and Partner Experience, covering functional, regression, smoke, sanity, and end-to-end testing. Performed Salesforce and API (Postman) testing, collaborating in an Agile Scrum environment—facilitating stakeholder management during sprint ceremonies and JIRA-based defect discussions—to deliver releases on schedule. Validated ACH payment processing workflows on the Quantum Fiber payments page through manual and automated test execution, ensuring accurate transaction handling, data integrity, and compliance with financial payment standards.
QA Consultant I
DIO-CTL
Apr 2023 - May 2024
Executed manual functional, integration, and regression test cases across releases, documenting detailed test scenarios from business and technical requirements before automating stable flows. Automated network eligibility validation to verify service availability for a selected address, ensuring accurate address-to-network mapping across test scenarios. Resolved 480+ failing automation scenarios by applying analytical and debugging skills to identify root causes, significantly improving framework stability and integration/regression testing efficiency across releases. Automated REST API validation using Postman and a REST Assured proof-of-concept, including request creation, response validation, and status code assertions. Developed and maintained automation scripts using Selenium WebDriver, Core Java, Cucumber BDD, TestNG, and Maven to validate critical business functionality. Designed and enhanced reusable automation frameworks using Page Object Model (POM) and a Data-Driven Framework, improving maintainability and execution efficiency. Automated regression and end-to-end scenarios, increasing coverage and reducing manual testing effort across multiple releases. Tracked and managed defects using JIRA, validated backend data using SQL, and collaborated with developers for timely defect resolution. Actively participated in Agile Scrum ceremonies — sprint planning, daily stand-ups, reviews, and retrospectives — with cross-functional teams. Contributed to QA process improvements by conducting requirement analysis, defining comprehensive test strategies, and maintaining detailed documentation to ensure release quality.
Education
Bachelor of Biotechnology - SASTRA University
- 2019 · Afghanistan
Certifications
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Skills (27)
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