About
Data Analyst with 3 years of overall experience in data analytics and database support. Skilled in Excel, SQL, Power BI, and Python, with a strong foundation in data analysis and visualization.
Skills & Expertise (27)
Work Experience
Database Support Engineer
STJ Electronics Pvt Ltd
Mar 2022 - Jun 2023
Resolved customer issues using attendance software, utilizing SQL, and was responsible for installing, maintaining, and troubleshooting the software. Analysed support ticket data to track KPIs such as ticket volume, resolution status (resolved, pending, escalated, on-hold), and daily activity trends. Implemented SQL queries to identify and rectify data inconsistencies, caused by human or software factors.
Data Analyst
Xyle.Media
Aug 2024 - Jan 2026
Analyzed Google Ads and internal CMS data using Excel and Power BI to build dashboards and track KPIs such as impressions, clicks, spend, CTR, conversions, and CPA. Created performance reports and trend-based dashboards to support campaign optimization and budget allocation decisions. Used analytical insights from dashboards to optimize budgets and bids, helping maintain a consistent 25%+ profit margin across campaigns.
Education
Master of Computer Applications - Jamia Millia Islamia
2019 - 2021 · Afghanistan
Certifications
Excelr Certified Data Analyst
· 2023
Codebasics Certified Analyst in Excel & Power BI
· 2023
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Profile Overview
Availability Details
Relocation
Open to Relocation
