Shraddha jadhav
Software Engineer
About
Software Engineer with 2+ years of experience developing Java, Spring Boot, and REST API solutions for large-scale enterprise applications. Strong hands-on experience with AWS, SQL/NoSQL, Terraform, and CI/CD, having delivered 15+ production APIs for systems serving millions of users. Experienced in end-to-end development, technical design, production support, and debugging working closely with architects and cross-functional teams.
Skills & Expertise (41)
Work Experience
Software Engineer
Tata Consultancy Services (TCS)
Apr 2025 - Present
Design and develop Java, Spring Boot microservices with Oracle data models on the TCS BaNCS core-banking platform, owning solution design and implementation for fund transfer, beneficiary management, and account services used by 3M+ quarterly active users. Own end-to-end design, configuration, and delivery of 15+ production REST APIs for transaction processing and core-banking integration, defining request/response contracts and versioning consumed by downstream systems. Perform unit testing, debugging, and performance tuning; cut API failure rate by 45% through centralized exception handling, input validation, and standardized error responses across the microservices layer. Improved application throughput by 35% via SQL query optimization, JDBC connection pooling, and profiling of slow endpoints under high transaction load; analyze production defects and coordinate resolution across teams.
Software Engineer
SPARThoughts Pvt. Ltd.
Sep 2024 - Mar 2025
Built and maintained an enterprise Amazon Connect contact center solution for Canada’s largest airline (Air Canada), supporting 3 business units, 1,000+ agents, and 24×7 global operations. Developed serverless REST APIs using Python, AWS Lambda, and Amazon API Gateway to power contact-center workflows, intelligent call routing, agent operations, and enterprise system integrations. Integrated Amazon Connect with AWS Lambda, Amazon Lex, DynamoDB, Amazon S3, and CloudWatch to automate IVR workflows, enable conversational AI, manage call metadata, and securely store call recordings. Architected and deployed 3 isolated Amazon Connect environments with Microsoft Entra ID integration via SAML 2.0, enabling enterprise SSO, role-based access control, and secure identity management. Provisioned cloud infrastructure as code using Terraform, automated deployments through Harness CI/CD pipelines, and drove application observability using CloudWatch and Dynatrace.
Software Engineer Intern
SPARThoughts Pvt. Ltd.
Jan 2024 - Aug 2024
Built backend business logic, REST APIs, and database models in Java for a full-stack women’s healthcare e-commerce platform with a 500+ product catalog, powering authentication, product management, checkout, payments, and order processing. Implemented server-side validation and integrated third-party APIs, collaborating cross-functionally on frontend integration to deliver seamless product, customer, and order-management workflows.
Education
Bachelor of Technology (Hons.) in Computer Science & Engineering - KIT’s College of Engineering, Kolhapur (Shivaji University)
2020 - 2024 · Afghanistan
Certifications
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Skills (41)
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