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Work Experience
Software Support Engineer
Oriserve India Pvt. Ltd.
Apr 2025 - Present
Support and optimize Voice AI, chatbot systems, ensuring reliable conversational experience in production. Debug and resolve issues across MERN stack, AI workflows, improving performance and accuracy. Work on conversation flow improvements, intent and NLU optimization for better user interactions. Collaborate with clients and cross-functional teams to translate requirements into AI-driven solutions.
Education
Bachelor Of Technology (ECE) - Pragati Engineering College, Kakinada
2020 - 2024 · Afghanistan
Board Of Intermediate Education (MPC) - Rishi Junior College, Narsipatnam
2018 - 2020 · Afghanistan
Board Of Secondary Education - Sarada Public School, Narsipatnam
2017 - 2018 · Afghanistan
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