About
Results-driven Senior QA Engineer with 5+ years of experience across Healthcare, Salesforce, and Gaming domains, including hands-on testing of Salesforce Sales Cloud within an enterprise communication platform — covering contact management, account records, customer activity tracking, and data synchronization. Strong foundation in Manual Testing, Test Case Design, API Testing (Postman), Database Validation (SQL), Test Management, and Playwright with TypeScript. Adept at Agile environments, PBI analysis, sprint planning, Requirement Traceability, Defect Management, and leveraging AI-augmented testing tools to enhance test coverage and accelerate delivery cycles.
Skills & Expertise (44)
Work Experience
Senior QA Engineer
Healthcare Informatics Pvt. Ltd.
Feb 2024 - Present
Working as Senior QA Engineer in a product-based company handling end-to-end quality for the Credentialing module. PBI (Product Backlog Item) analysis and effort estimation for each sprint. Participating in Backlog Refinement sessions to clarify scope and acceptance criteria. Involved in Sprint Planning and daily Scrum ceremonies. Designing and executing Test Cases based on functional and non-functional requirements. Performing Smoke, Regression, Integration, and Performance Testing on every build. Raising defects in TFS, performing Bug Retesting, and coordinating with developers for timely resolution. Executing Database Testing using SQL queries to validate data integrity and backend logic.
Software Test Engineer
GlobalStep Services Pvt. Ltd.
Aug 2021 - Jan 2024
Tested Salesforce Sales Cloud functionality integrated within the Nextiva platform, focusing on contact management, account records, and customer activity tracking. Validated data synchronization between Nextiva communication modules and Salesforce, ensuring accuracy of customer interaction records across Leads, Contacts, and Accounts. Performed functional and data-integrity testing of record updates synced into Salesforce. Executed Manual Functional, Sanity, Smoke, Regression, and System Testing across all builds, with emphasis on Salesforce-related workflows. Tested cross-platform compatibility across supported desktop and mobile environments. Raised and tracked defects in JIRA, supported developers during bug demonstrations, and verified fixes across sprint cycles. Collaborated in Agile ceremonies — daily scrums, sprint reviews, and planning — to align testing priorities with release goals.
Education
B.E. Mechanical Engineering — First Class - Savitribai Phule Pune University
2014 - 2018 · India
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Skills (44)
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