Jitendra Yadav

Senior Risk Specialist

Hyderabad, India 8+ yrs exp 90 · Outstanding

About

Fraud risk and investigations specialist at Amazon, with experience in payment risk, risk mining, and AI-enabled process improvement. Uses customer data and behavioral analysis to identify emerging fraud patterns, improve detection rules, and give practical feedback to Data Science and Machine Learning teams. Also, with vast experience in cross-functional project delivery, employee idea reviews, escalations, and training.

Skills & Expertise (20)

Behavioral Analysis Advanced

7.5/10

Years Exp

Anomaly Detection Advanced

7.5/10

Years Exp

Root Cause Analysis Advanced

7.0/10

Years Exp

SQL Advanced

7.0/10

Years Exp

Data Cleaning Advanced

6.8/10

Years Exp

Power BI Advanced

6.5/10

Years Exp

Team Management Advanced

6.5/10

Years Exp

Training and mentoring Advanced

6.5/10

Years Exp

Microsoft Office Power Pivot Power Query Excel ETL Pipelines EDA escalation management Stakeholder Coordination Phishing Spoofing Risk Mitigation Pattern Recognition

Work Experience

Senior Risk Specialist - Risk Mining Operations

Amazon India Development Centre

Jan 2024 - Present

Acted as the core Risk-team driver with Data Science, defining the requirements and fraud-pattern inputs and training the automation needed to work effectively. Audited fraud tickets generated by ARMOR and provided human-on-the-loop feedback to refine how it recognizes modus operandi (MO) patterns. Helped establish a central repository for employees to submit AI-related ideas for management review. Analyzed large customer datasets to identify and mitigate fraud, investigate emerging MO patterns, and scope additional patterns for earlier detection. Owned the organization-wide learning initiative end to end.

Senior Investigation Specialist

Amazon

Oct 2020 - Jan 2024

Investigated complex customer and payment-risk cases across multiple workflows and marketplaces, identifying suspicious behavior and supporting consistent case decisions. Handled Tier 2 and two-step verification escalations; supported Failed Queue and Email Queue quality, process clarifications, and modus operandi guidance. Managed teams of 12-14 employees for over 24 months as L4 IC in unofficial manager capacity.

Transaction Risk Investigator

Amazon

Nov 2017 - Oct 2020

Investigated retail, email, electronic gift card, internet banking/UPI, Amazon Pay, and other digital-payment activity across US, Canada, Great Britain, Australia, and India marketplaces. Mentored and trained new hires and prepared onboarding materials covering workflows and quality expectations.