About
Quality Assurance Engineer (Fresher) with a Master's in Computer Science (CGPA 8.47) and hands-on QA internship experience in Manual and Automation Testing. Skilled in Selenium WebDriver, Core Java, TestNG, JMeter, and Jira, with a proven ability to design test cases, build automation frameworks, and report defects effectively. Most recent roles in customer-facing operations have further sharpened analytical reasoning, structured issue-reporting, and stakeholder communication. Actively seeking an entry-level QA / Software Tester role in Chennai to apply academic and project expertise in a fast-paced engineering team.
Skills & Expertise (31)
Work Experience
Sales Officer
HDB Financial Services
Dec 2025 - Apr 2026
Engaged customers daily across product offerings; built strong communication, negotiation, and stakeholder-handling skills. Managed targets, MIS reporting, and CRM updates - developed structured work habits and analytical reasoning around customer issues. Transferable strengths to QA: clear written communication, attention to detail, and disciplined daily reporting.
Customer Care Executive
iSON BPO
Jun 2024 - Nov 2025
Handled customer queries and escalations across voice and ticketing channels; resolved issues end-to-end within SLA. Sharpened defect-reporting instincts - clear repro steps, severity prioritisation, and follow-through to resolution. Maintained issue-tracking documentation and category-wise resolution metrics - directly relevant to QA defect-tracking workflows.
Software Tester - Intern
Inmakes Infotech Pvt. Ltd.
Dec 2023 - May 2024
Worked on live client web applications under senior QA mentorship; wrote test cases, executed manual test cycles, and logged defects in Jira. Contributed to automation scripts in Selenium + Java; learned Git basics, daily stand-ups, and Agile sprint workflows. Recognised for thorough documentation - RTM, test summary, and bug reports adopted as team templates.
Education
Master of Science, Computer Science - St. Joseph's College
2022 - 2024 · Afghanistan
Bachelor of Science, Computer Science - Idhaya College for Women
2019 - 2022 · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Skills (31)
Click a skill to find developers with the same skill
