About
An Experienced Software Professional and Backend Operations Analyst with experience of 3.8 years in IAM, fraud detection, and payment operations. Skilled in SailPoint, Active Directory, Azure, Ekata. Proficient in user access management, chargeback analysis, Order/WMS operations, and Salesforce case handling with strong problem-solving skills.
Skills & Expertise (25)
Work Experience
Backend Operations Analyst
Vaibhav Lifestyle Limited
May 2025 - Present
Conducted fraud detection and prevention using identity verification and payment risk tools Ekata and Vantiv for identifying suspicious customer activity and revoking platform access to mitigate risk. Analyzed customer transactions and chargebacks, validating disputed payments and coordinating with banking partners for investigation and resolution.
Analyst
Tata Consultancy Services
Jul 2022 - Mar 2025
Worked as a Debugging Analyst in the Process LifeCycle Management completing the required sprints for the client 'Cummins' using the WindChill Software. Managed user provisioning, deprovisioning, and role-based access, and administered Active Directory users, OUs, and domain objects in a hybrid environment.
Education
B. Tech in Computer Science - NBKRIST
- · Afghanistan
Intermediate - Sri Chaitanya Junior College
- · Afghanistan
SSC - ST. John's English Medium High School
- · Afghanistan
Certifications
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Skills (25)
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