Joy Beulah
Healthcare Operations, Product & Research Support
About
A dependable professional with experience supporting healthcare teams, executives, and product-focused environments. Known for handling sensitive information carefully, staying organized across multiple tasks, and following through without constant supervision. Has worked in roles where accuracy, confidentiality, and timing directly affected outcomes, and approaches every responsibility with a practical, calm, and solutions-focused mindset.
Skills & Expertise (11)
Work Experience
Medical Scribe
Foremost Radiology
Present - Present
Accurately documented patient encounters, medical histories, and treatment plans in real time. Transcribed physician notes, orders, and diagnostic results into EHR systems. Ensured strict compliance with medical standards and HIPAA regulations. Reduced documentation errors by 98%, improving workflow efficiency and provider focus.
Product Manager
Betechnified
Present - Present
Defined and managed product roadmaps aligned with user needs and business goals. Conducted market research, user analysis, and competitive reviews to inform product decisions. Collaborated with cross-functional teams to develop, test, and launch product features. Improved decision-making through structured research and documentation.
Nursing Assistant
Divine Grace Medicals
Present - Present
Assisted patients with bathing, dressing, feeding, mobility, and personal hygiene while ensuring comfort and dignity. Monitored vital signs and reported health changes to nursing staff promptly. Supported daily patient care, maintained clean and safe environments, assisted with transfers and repositioning, and helped nurses with routine care tasks. Provided emotional support, followed safety and infection control protocols, and maintained accurate patient care documentation.
Patient Experience Officer
Lagos University Teaching Hospital
Jan 2015 - Jan 2023
Managed patient feedback and resolved concerns to enhance overall patient satisfaction. Collaborated with healthcare teams to optimize patient care delivery. Ensured compliance with healthcare standards and service protocols. Implemented initiatives that improved patient engagement, trust, and service quality.
Education
Community Health / Healthcare Assistant - Ogun State College Of Health And Technology
2013 - 2020 · Afghanistan
Bachelor of Environmental Science And Resources Management - National Open University
- · Afghanistan
Certifications
No certifications added yet
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Relocation
Open to Relocation
Skills (11)
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