About
BI Developer with hands-on experience in Power BI, SQL, Python, and Data Modeling, supporting business teams with analytics, reporting, and dashboard development. Experienced in working within SLA-driven environments, ensuring ticket quality, stakeholder communication, and continuous improvement. Strong ability to analyze business requirements, optimize SQL queries, and build interactive dashboards that drive insights. Seeking to contribute to PwC’s Data Analytics & Insights Managed Services team.
Skills & Expertise (24)
Work Experience
Analyst
Teleperformance Global Business Pvt. Ltd.
Feb 2024 - Present
Developed and maintained Power BI dashboards to monitor Merchant Quality performance metrics. Worked with SQL queries to extract, clean, and validate data from operational databases. Supported reporting migration from Excel-based reports to Power BI dashboards. Conducted data validation and reconciliation to ensure data accuracy and reporting consistency. Participated in SLA-based ticket handling, ensuring adherence to incident and quality management processes. Reviewed deliverables and ensured quality standards before submission. Collaborated with business stakeholders to gather reporting requirements and translate them into dashboards. Worked as SME (Subject Matter Expert) mentoring team members and improving reporting process efficiency.
Education
Bachelor of Computer Science Engineering - Sree Chaitanya College of Engineering (JNTUH)
- · Afghanistan
Higher Secondary School Level Examination - Trinity Junior College
- · Afghanistan
SSC - KMHS, Ellanthakunta
- · Afghanistan
