jyoti bhattacherjee
Quality Assurance Engineer
About
Experienced QA Engineer with over 3 years of expertise in software quality assurance across web and mobile applications (Android, iOS). Highly skilled in end-to-end quality validation, functional/regression testing, API verification (Postman), UI/UX validation, cross-browser/device testing, and system testing. Possess strong automation capability with Selenium WebDriver and Python for developing scalable, maintainable automation scripts and hybrid test frameworks. Proficient in test strategy creation, test planning, test case design, execution, defect lifecycle management, RCA, and release readiness using Azure DevOps and Jira. Strong understanding of SDLC, Agile/Scrum, CI/CD concepts, and QA best practices, with a proven ability to deliver high-quality, reliable, and user-centric software through analytical problem-solving and collaborative communication.
Skills & Expertise (36)
Work Experience
QA Engineer
Spikewell India Pvt. Ltd.
Sep 2022 - Oct 2025
Delivered end-to-end QA coverage for 8+ web and mobile healthcare applications serving US-based hospital clients. Executed 350+ functional, regression, smoke, sanity, and UI/UX test cases to ensure quality, reliability, and smooth user workflows. Performed validation of role-based systems used by hospital staff and external users, covering complete process flows from data entry to transaction completion. Identified, logged, and tracked 100+ defects using Azure DevOps and Jira, ensuring effective defect lifecycle management and root cause analysis. Conducted API testing using Postman, validating endpoints, payloads, headers, and status codes across multiple modules. Performed complete manual testing cycles including requirement analysis, test scenario design, test case execution, retesting, and regression validation across QA/UAT environments. Developed and maintained UI automation scripts using Selenium WebDriver (Python), Pytest, and POM, improving regression coverage and reducing repetitive manual effort. Automated key regression workflows across multiple modules, improving release reliability and test execution efficiency. Created and maintained clear QA documentation and reusable test assets, supporting faster onboarding and smoother automation expansion. Actively participated in Agile/Scrum ceremonies (daily standups, sprint planning, refinement, and demos).
Assistant Manager (Operations)
Axis Bank Ltd.
Sep 2020 - Sep 2021
Ensured 100% accuracy and compliance while processing daily customer transactions, demonstrating strong attention to detail and adherence to defined workflows. Analyzed process deviations and customer-reported issues to support root cause analysis, helping improve system reliability, and reducing recurring errors. Maintained precise operational records and followed strict SOPs, demonstrating strong attention to detail, a validation mindset, and comfort working in high-risk, compliance-driven environments.
Education
Post Graduate Diploma (BFSI) - Manipal Academy of Higher Education (MAHE)
2019 - 2020 · Afghanistan
Bachelor of Technology - Dhaneswar Rath Institute of Engineering and Management Studies
2010 - 2014 · Afghanistan
