kalai shan
Senior RPA Developer / Lead
About
Results-driven Senior RPA Developer / Lead with 9+ years of experience specializing in Blue Prism, delivering enterprise-grade automation solutions across Finance, HR, IT, and production domains. Strong expertise in the complete RPA lifecycle including process assessment, solution design, development, testing, deployment, and production support. Proven track record of delivering 30+ stable automations, improving operational efficiency and significantly reducing manual effort. Hands-on experience in Blue Prism Control Room operations, bot monitoring, scheduling, queue management, incident handling, and SLA-driven production support. Skilled in governance, stakeholder management, Agile delivery, and SDLC practices with a strong focus on building scalable, reusable, and compliant automation frameworks that drive measurable ROI and operational excellence.
Skills & Expertise (15)
Work Experience
Process Associate
Solaris Technologies Pvt Ltd
Sep 2016 - Jun 2018
Resolved over 50 workflow issues through cross-functional collaboration. Conducted more than 100 quality and compliance audits, achieving over 95% accuracy. Enhanced over 10 operational workflows, boosting team efficiency by 30%. Developed KPI dashboards and generated over 20 ad-hoc reports for leadership review. Analyzed data to identify process improvement opportunities. Provided insights during regular team meetings to improve existing processes.
Senior Software Engineer
PSIOG DIGITAL PVT LTD
Oct 2023 - Present
Designed and deployed 30+ Blue Prism automations delivering stable production operations with 99% uptime. Delivered automation across Finance, HR, Accounting, IT, and Invoice Processing, increasing team productivity by 30%+. Implemented SAP, Web, Outlook, and Excel integrations for large-scale transaction processing. Led end-to-end automation lifecycle including analysis, design, development, SIT/UAT, and deployment. Authored 30+ PDDs/SDDs, ensuring documentation compliance with RPA governance standards. Created and executed 100+ test cases, achieving defect-free UAT sign-offs. Mentored 5 RPA developers, improving code standards and delivery maturity. Participated in client governance meetings and reported automation KPIs to key stakeholders. Managed Blue Prism Control Room operations, ensuring smooth bot execution and SLA adherence. Resolved production incidents and performed root cause analysis (RCA) to prevent recurrence.
Quality Analyst
IOPEX Technologies Pvt Ltd
Oct 2018 - Jun 2020
Audited over 1,000 digital marketing tasks for Workday account, achieving 98% quality score. Presented monthly trend reports that led to three implemented process improvement plans. Conducted training sessions, resulting in 30% reduction of recurring quality issues. Analyzed test results to generate actionable feedback for product enhancements. Facilitated root cause analysis sessions to resolve recurring product defects. Trained junior analysts on best practices in quality assurance methodologies.
Process Lead
Capgemini
Mar 2022 - Oct 2023
Led multi-bot project governance for enterprise automation programs. Coordinated between business stakeholders and technical RPA teams, ensuring timely delivery. Managed SIT/UAT testing cycles, risk & issue tracking, and continuous improvement initiatives. Supported Agile sprints and ensured audit readiness through accurate documentation. Drove performance reviews across automation projects and optimized delivery milestones. Led governance and monitoring of multiple RPA bots ensuring operational stability. Oversaw bot performance, incident tracking, and release management in production environments.
RPA Developer
IOPEX Technologies Pvt Ltd
Jun 2020 - Oct 2021
Developed and supported 25+ Blue Prism bots, maintaining 99.9% uptime through proactive issue resolution. Automated multiple back-office functions, improving efficiency and reducing error rates by 40%. Conducted RCA and implemented permanent fixes to stabilize production. Collaborated with business users for requirement gathering, PDD creation, and testing sign-offs. Delivered post-implementation support, reducing incident volume by 70% during hypercare. Monitored bots via Blue Prism Control Room and Scheduler ensuring uninterrupted operations.
Education
Bachelor of Engineering: Computer Science - SKR Engineering College
- 2015 · Afghanistan
Certifications
No certifications added yet
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Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
Skills (15)
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