About
Results-driven Data Analyst with around 3 years of experience in data wrangling, visualization, and deriving actionable insights to support business decisions. Recently completed the IBM Data Science Professional Certificate, gaining strong foundations in Python, machine learning algorithms, and statistical analysis. Motivated to leverage both industry experience and newly acquired data science skills to contribute to solving complex business problems.
Skills & Expertise (6)
Work Experience
Support Analyst
BHS Kinetic
09-2022 - 12-2025
Collected, cleaned, analyzed, and processed data to measure KPIs against business objectives for the organization. Created weekly & monthly reports and delivered on standard and adhoc report requests using Excel, Power Query & SQL. Designed, created and maintained rich interactive visualizations with the help of data visualization tools like Power BI. Communicated & analyzed problem statements and stakeholder's requirement to design and implement complex solutions. Communicated, at scale, through various mediums presentations, dashboards, flowcharts, data-sets and more.
Service Desk Analyst
Avaso Technology Solutions
01-2020 - 07-2020
Acted as a strong communication channel between Company's global clients, Field engineers and other internal teams. Coordinated with the different teams (Service delivery, PMO, Field Ops etc.) to deliver assigned tasks / projects successfully. Handled tickets, maintained relevant records and tracked the activities of the Field engineers.
Education
Bachelor of Technology
2016 - 2020 · India
