karthik.M.R karthik
Sr.Executive-Ops excellence
About
To succeed in an environment of growth and excellence and earn a job which provides satisfaction and self-development to achieve personal as well as organizational goals.
Skills & Expertise (19)
Work Experience
Analyst
GE Design and build
Jun 2023 - Present
Preparing and publishing of timely reports - daily, weekly and monthly by extracting the raw data from ITSM tool – SNOW and CRM. Created power BI report by elimination the excel reports. Successfully identified and eliminated LPI tickets which was causing a big queue in the ticketing tool, communicated with stake holders and operation team to eliminate and reduce the LPI count by tracking the data on daily basis.
Sr.Executive-OpsExcellence
Microland
Aug 2019 - Present
Strong in using of excel features like charts, pivot tables, Slicers, Excel formulas, Dashboards views, Index match, Vlookup, Hlookup, Power query, Power pivot & Power BI. Working in CMS tool and ServiceNow tool to pull the report. Worked on power BI tool for preparing Daily, weekly, Monthly and ad-hoc reports as when require and preparing PPT slides. Preparing Daily score card, RIMS score card and TMTL score card.
Executive
Clifford chance
Mar 2019 - Jan 2024
Strong in using of excel features like charts, pivot tables, Slicers, Excel formulas, Dashboards views, Index match, Vlookup, Hlookup, Power query, Power pivot & Power BI. Working in CMS tool and ServiceNow tool to pull the report. Worked on power BI tool for preparing Daily, weekly, Monthly and ad-hoc reports as when require and preparing PPT slides. Preparing Daily score card, RIMS score card and TMTL score card.
Senior Finance Executive
Bundl Technologies PVT LTD (Swiggy)
Jan 2019 - Jul 2019
Preparing weekly restaurant payout report, Preparing invoice and sharing to the partners, Updating all the trackers, Coordinating with city spokes for Adhoc adjustments file.
Associate
Exide Life Insurance Company LTD
Oct 2017 - Oct 2018
Strong in using of excel features like charts, pivot tables, Slicers, Excel formulas, Dashboards views, Index match, Vlookup & Hlookup, Name range. Handling customer queries and preparing MIS data and sharing to the Branches. Preparing Customer Profile, ECS Conversion Data, ORM Report, Medical Report, NB Proposal Pending Cases Report & CRM Pending Cases Report. Calling to the Branches and Partner for Pending Cases.
BPO Analyst
Tekienroads consulting LLP
Jul 2015 - Jun 2017
CMS tool validates all the offers provided by the client and makes it available for the user. Mainly it focuses on offers provided by client and make sure it is available end to end. Involved in Migration of offers provided by the clients. Involved in Content Management.
Education
Bachelor Of Commerce - Seshadripuram Degree Evening College
- 2015 · Afghanistan
PUC(Commerce, CEBA) - Seshadripuram Evening PU College
- 2012 · Afghanistan
SSLC - N.K.S.E.H.S
- 2006 · Afghanistan
Certifications
No certifications added yet
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Citizen
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Depends on Offer
Skills (19)
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