About
Microsoft Power Platform Developer with 3+ years of experience designing and deploying business applications using Power Apps, Power Automate, and Dataverse. Skilled in Cloud automation, SharePoint integration, and role-based security implementation. Proven track record of delivering scalable, enterprise-ready low-code solutions that improve operational efficiency and support business objectives. Hands-on experience exploring AI capabilities within the Power Platform, including building conversational bots using Copilot Studio and implementing AI Builder models (such as form processing and prediction) to enhance automation and user experience. Familiar with integrating generative AI features and applying prompt design basics to support intelligent workflows.
Skills & Expertise (28)
Work Experience
Software Engineer
Confidential
Sep 2023 - Present
Designed and developed an Enterprise SLA Monitoring System to Track Service request response and resolution timelines against defined SLA targets. Built a Canvas App integrated with Dataverse to capture and manage service requests with priority-based SLA configurations. Developed Power Automate workflows to trigger automated escalation alerts for SLA breaches (Level 1, Level 2, Manager escalation). Configured breach detection mechanisms and corrective action tracking for continuous service improvement. Designed interactive Power BI dashboards to visualize SLA compliance %, average resolution time, breach trends, and team performance metrics. Reduced SLA breach incidents by improving visibility and automated escalation processes. Conducted UAT, performance validation, and provided documentation and training for service management teams.
Software Engineer
Confidential
Confidential - Confidential
Developed a Procurement management System to automate the end-to-end purchase request lifecycle. Built a Power Apps solution for employees to submit purchase requests with budget validation and status tracking. Created SharePoint lists to manage vendor details, procurement records, and purchase history. Implemented multi-level approval workflows using Power Automate to ensure procurement compliance and financial control. Developed Power BI dashboards to monitor purchasing trends, vendor performance, and expense analytics. Improved procurement visibility and reduced manual approval processing time through workflow automation.
Software Engineer
Confidential
Confidential - Confidential
Designed and developed an Enterprise Project Budget & Cost Control System to monitor real-time project expenditures against approved budgets. Built a Canvas App integrated with Dataverse for capturing project budgets, expense entries, and allocation details. Implemented automated budget validation logic to prevent expenses exceeding approved financial thresholds. Configured dynamic cost variance calculations to track actual vs planned budget performance. Developed Power Automate workflows for multi-level financial approvals, expense validation, and automated threshold alerts. Created interactive Power BI dashboards to visualize cost trends, budget utilization %, variance analysis, and financial risk indicators. Improved financial transparency and reduced budget overruns through automated validation and real-time reporting. Conducted performance optimization for handling large financial datasets and ensured secure access using role-based permissions. Delivered user training and documentation for project managers and finance stakeholders.
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Citizen
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Open to Relocation
Skills (28)
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