Keerthana Manoharan
Operations & Administration professional
About
Results-driven Operations & Administration professional with 4.5 years of experience in center operations, client handling, vendor management, team leadership, and basic accounting, combined with recent training in Software Testing (Manual Testing). Seeking a challenging opportunity where I can contribute both operational excellence and technical QA skills to drive organizational success while continuing professional growth.
Skills & Expertise (25)
Work Experience
Assistant Operations Manager
HQ10 Co-working & Private Space
Jan 2018 - Jun 2022
Managed end-to-end center operations including administration, inventory, documentation, and IT coordination. Handled 15+ corporate clients, ensuring smooth onboarding, service delivery, and long-term relationship management. Coordinated operations for 250+ team members, improving workflow efficiency and service standards. Managed vendor onboarding, contract negotiation, SLA monitoring, and performance evaluation. Supervised facility management, maintenance operations, housekeeping, security, and office administration. Handled accounts payable, invoice verification, payment processing, expense tracking, and MIS reporting. Participated in board meetings, contributing operational insights for business expansion and cost optimization. Supported sales coordination, inventory expansion, and client retention strategies. Trained freshers in front office operations, facility management, telecalling, client handling, and sales coordination.
Education
Bachelor of Engineering (B.E) – Electronics & Communication Engineering - RMK College of Engineering and Technology
- · Afghanistan