Keerthi K
Data Analyst
About
Data Analyst with hands-on experience in data analysis, data cleaning, dashboard development, and business reporting. Skilled in Power BI (DAX, data modeling), Advanced Excel, and KPI/SLA reporting, with a foundational, self-study understanding of SQL. Proven track record of turning raw data into actionable insights and measurable process improvements through weekly reporting cycles and cross-functional stakeholder communication.
Skills & Expertise (20)
Work Experience
Subject Matter Expert, MIS Reporting & Analytics
Genpact
Oct 2025 - Present
Perform data analysis and data cleaning on operational datasets using Excel pivot tables, identifying trends and translating findings into 5 actionable business insights implemented within 10 months. Build and maintain Power BI dashboards (DAX, data modeling) for KPI and SLA reporting, supporting data-driven decision-making for leadership. Deliver weekly and monthly business reports (WBR/MBR) and site-level performance reports to cross-functional stakeholders, ensuring accurate and timely reporting. Improved team accuracy/quality metrics from 72% to 93% by analyzing performance data and driving policy and coaching corrections. Maintain KPI/SLA trackers using Advanced Excel (VLOOKUP, INDEX-MATCH, XLOOKUP, SUMIFS, Pivot Tables) to support consistent, data-driven reporting.
Process Associate, Content Moderation
Genpact
Feb 2024 - Sep 2025
Reviewed and actioned high-volume, ticket-based data in strict adherence to SLA and quality guidelines. Ensured consistent policy compliance and accurate escalation handling within a fast-paced operational environment.
Education
B.Sc. Computer Science - Annie Besant Women's Degree College, Osmania University
- 2023 · Afghanistan
Certifications
Deloitte Data Analytics Virtual Internship
Forage · 2026
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Availability Details
Visa Status
Citizen
Relocation
Not Open to Relocation
Skills (20)
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