About
Aspiring Data Analyst with a Power BI-focused skill set and hands-on experience building sales and financial analysis dashboards. Skilled in Power BI, SQL, and Python, with Microsoft PL-300 and DataCamp certifications supporting a strong foundation in business intelligence, data visualization, and analysis. Technical support experience has strengthened structured troubleshooting, analytical problem-solving, documentation, and communication skills. Seeking an entry-level Data Analyst or Power BI Analyst role.
Skills & Expertise (19)
Work Experience
Technical Support Representative
Sutherland
Aug 2025 - Present
Provide technical support by diagnosing customer-reported issues, following structured troubleshooting processes, and guiding users through appropriate resolutions. Analyze symptoms and technical information to identify likely causes and determine the next troubleshooting step. Document interactions and resolutions accurately while maintaining clear, professional communication. Work in a process-driven technical environment requiring attention to detail, investigation, problem resolution, and accurate handling of information.
Education
BS Public Safety - Philippine National Police Academy (PNPA)
2025 - · Philippines
Certifications
Microsoft PL-300 – Power BI Data Analyst Associate
Microsoft · 2026
Certified in using Power BI for data preparation, modeling, visualization, and analysis to create business-focused dashboards and insights
SQL Certification
DataCamp · 2026
Demonstrates my ability to query, filter, join, and analyze structured data using SQL.
Python Certification
Datacamp · 2026
Demonstrates my ability to use Python for data manipulation, analysis, automation, and supporting data-driven projects.
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Relocation
Not Open to Relocation
Skills (19)
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