Ramakrishna Rv
Full-Stack Developer (MERN)
About
Full-stack MERN developer focused on real-time and AI-integrated web applications. Designed, built, and deployed a live automated options-trading platform (React, Node, WebSocket, MongoDB) and a multi-participant WebRTC video-meeting app with AI summaries. NISM-certified in Equity Derivatives with JP Morgan banking-operations experience. B.Sc. CS, BITS Pilani (2026). Targeting full-stack and fintech product-engineering roles.
Skills & Expertise (29)
Work Experience
Collections Associate
First Credit ITES (Client: Credit One Bank, USA)
Jul 2025 - Present
Manage US credit-card collections — negotiate payment resolutions, handle disputes, and maintain regulatory compliance under strict performance targets.
Banking Operations & Quality Analyst
Concentrix (Client: JP Morgan Chase Bank)
Apr 2023 - Jul 2025
Delivered end-to-end banking support (accounts, fraud claims, online banking, card services) and audited support interactions for accuracy and compliance; earned multiple awards for top CSAT and quality.
Education
B.Sc. Computer Science - BITS Pilani
- 2026 · Afghanistan
Certifications
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Skills (29)
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