Skills & Expertise (7)
Work Experience
Software Engineer
HCL Tech - Boku Inc
06-2022 - Present
Collaborated with MIM and cross-functional teams during incident calls to maintain BAU operations, including verification of Snowflake master tables and managing AutoSys job executions (rerun/hold) based on business priorities.
Software Engineer
HCL Tech - Boku Inc
06-2022 - Present
Collaborated with MIM and cross-functional teams during incident calls to maintain BAU operations, including verification of Snowflake master tables and managing AutoSys job executions (rerun/hold) based on business priorities.
Software Engineer
HCL Tech - Toyota Financial Services
03-2022 - 06-2022
Monitored upstream file transfers and data ingestion using Snowflake and AutoSys, ensuring SLA compliance; logged incidents and escalated to the MIM team for timely resolution of delays.
Software Engineer
HCL Tech - Toyota Financial Services
03-2022 - 06-2022
Delivered comprehensive first-line technical support to global clients by managing service requests, troubleshooting complex issues, and coordinating escalations to ensure continuous service availability and user satisfaction.
Education
Bachelors of Engineering
2017 - 2021 · India
Bachelors of Engineering
2017 - 2021 · India
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Current Company
HCLSoftware
