Skills & Expertise (27)
Work Experience
NOC Engineer
HUGHES COMMUNICATION
Mar 2023 - Aug 2024
Monitored enterprise and VSAT network infrastructure ensuring high availability and SLA compliance. Performed real-time incident detection, troubleshooting, and escalation for network and security events. Analyzed logs and alerts using Splunk and QRadar to identify abnormal traffic patterns and outages. Conducted packet-level analysis using Wireshark for root cause identification. Configured and maintained Cisco routers and switches including VLANs, routing protocols (OSPF, EIGRP), and firmware upgrades. Managed Cisco Email Security Appliance (ESA) including malware detection, spam filtering, and policy tuning. Investigated suspicious network behavior and supported security escalations through packet capture analysis. Followed strict change management and documentation procedures for production network environments. Automated routine monitoring and reporting tasks using Python scripts to improve operational efficiency. Maintained incident documentation, RCA reports, and knowledge base updates. Coordinated with field engineers and vendors during critical outages. Supported 24x7 operations and on-call incident handling.
Web Developer
Abhyaz By MTAB Technology Center
Mar 2023 - Jul 2023
Collaborated with a cross-functional team to redesign the company website’s user interface. Developed responsive web pages using HTML, CSS, and JavaScript to enhance user experience. Managed project tasks and timelines through Zoho Projects, ensuring on-time delivery. Created visually appealing graphics and banners using Canva to reinforce the brand identity. Streamlined workflows using Zoho Creator Low-Code Platform.
Education
Btech(CSE) - Shershah Engineering College
2018 - 2022 · Afghanistan
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