About
Detail-oriented and versatile professional with experience as a Back Office Executive, Account Assistant, Document Verification Expert, Research Analyst, and Telecaller. Skilled in data analysis, document verification, compliance, order processing, and client communication. Adept at supporting organizational operations with accuracy, efficiency, and professionalism in fast-paced environments.
Skills & Expertise (8)
Work Experience
Research Analyst
ArcGate
Sep 2017 - Aug 2018
Contributed to outsourced research projects supporting AI development. Conducted qualitative research and data annotation with precision. Validated data for machine learning and AI-driven tasks.
Document Verification Expert
Jumio India Pvt. Ltd.
May 2019 - Jul 2021
Verified identity, financial, and legal documents for authenticity. Detected fraudulent documents using both manual and tool-based methods. Maintained verification logs and ensured accurate data entry into systems. Stayed updated on evolving fraud detection and verification techniques.
Back Office Executive
Builder's Adda
Jan 2023 - Jan 2024
Maintained accurate records of sales, inventory, suppliers, and customers. Processed purchase orders and ensured timely deliveries. Coordinated inventory reporting and stock tracking. Communicated with vendors and clients for updates and issue resolution. Handled billing, challans, GST documentation, and compliance paperwork.
Telecaller
TWG Entertainment Digital Marketing Agency
Apr 2025 - Present
Making outbound calls to prospective clients and explaining digital marketing services. Generating leads and scheduling meetings for the sales team. Maintaining records of customer interactions and follow-ups. Supporting the marketing team in client acquisition and engagement.
Education
Master of Arts (M.A.) – English Literature - Mohanlal Sukhadia University
- 2019 · Afghanistan
Bachelor of Education (B.Ed.) - Mohanlal Sukhadia University
- 2017 · Afghanistan
Bachelor of Arts (B.A.) - Mohanlal Sukhadia University
- 2015 · Afghanistan
