About
Junior Data Analyst / MIS Analyst with professional training in Data Analytics and Business Analysis, currently pursuing a Master’s in Business Analyst Certification. Brings 18+ years of experience across operations management, sales, customer service, and process optimization, with proven expertise in data handling, MIS reporting, KPI tracking, and performance analysis. Highly skilled in Excel (advanced reporting), SQL querying, and Tableau dashboards, with hands-on experience converting business data into meaningful insights to support decision-making, revenue growth, and operational efficiency. Recognized for 100% data accuracy, strong analytical thinking, stakeholder coordination, and consistent performance excellence. Actively seeking an entry-level analytics role where business knowledge and data skills can be applied together.
Skills & Expertise (30)
Work Experience
Data Analyst Trainee
Quest Innovative Solutions Pvt.Ltd.
Nov 2025 - Present
Performed data cleaning and preprocessing using Python (Pandas, NumPy) to improve accuracy and reliability. Conducted Exploratory Data Analysis (EDA) to identify patterns, correlations, and meaningful business insights. Designed interactive dashboards using Tableau and Power BI for sales, student metrics, and product related KPIs. Practised SQL queries for data extraction, filtering, aggregation, and transformation. Presented insights through data storytelling to support decision-making and reporting.
Salon Manager
Salon & Fancy Store
Oct 2021 - Oct 2024
Analysed daily sales, expenses, and monthly revenue reports. Maintained inventory data and optimized stock levels using usage trends. Created performance reports to support profitability and cost control. Managed customer data to improve retention and service quality.
Direct Seller
Amway India
Jan 2015 - Jan 2020
Built and maintained customer datasets to drive repeat business and referral insights. Analysed product knowledge, promotions, and sales trends to support performance improvement. Tracked personal and team sales KPIs against targets and company objectives. Delivered customer insights through follow-ups to improve satisfaction and retention. Leveraged social media data to assess market reach and engagement trends. Participated in training to enhance analytical, reporting, and business knowledge. Collaborated cross-functionally to share insights and improve overall performance.
Senior Executive
CL Educate Ltd.
Mar 2010 - Aug 2014
Counseled students on academic program selection and career planning, improving student satisfaction and retention. Executed sales and marketing initiatives, conducted seminars at institutions, and drove student enrollment growth. Collaborated with placement officers to organize placement training programs, supporting revenue generation. Managed batch scheduling, faculty coordination, study material distribution, and student communication. Maintained accurate student records and provided one-on-one mentorship to enhance academic performance. Oversaw daily administrative operations to ensure smooth and efficient office functioning.
Academic Counsellor
Aptech Avalon Aviation Academy (Amtrade Franchise Owner)
Mar 2008 - Sep 2008
Conducted seminars at schools and colleges to profile students for aviation courses, helping them understand career opportunities in the aviation industry. Led the team and managed institutional stalls at education fairs, promoting aviation programs and generating student interest in the courses. Addressed student queries and provided detailed information on course offerings, career paths, and eligibility criteria, ensuring clarity and satisfaction. Coordinated with the training department to schedule classes, form batches, and ensure that students were placed in the appropriate learning groups based on their profiles and needs.
Process Associate
Genpact India PVT. LTD.
Mar 2007 - Dec 2007
Worked as part of the loan input team for Etrade Bank (Irvine, California), reviewing client loan documents and verifying personal details such as social security numbers, credit scores, etc. Ensured that loan applications met all primary eligibility criteria before approving them, maintaining high accuracy in document validation and approval processes. Coordinated with the Irvine team for site inspections and document validation, ensuring that all necessary documentation was provided for each loan application. Worked closely with the loan underwriting team to ensure that all essential documents were collected and processed promptly to move applications forward.
Backoffice Manager
AMITEK SECURITY EQUIPMENTS PVT LTD
Oct 2004 - Feb 2007
Facilitated communication between the back office, sales, and marketing departments, ensuring timely submission of new proposals to clients and smooth operations. Generated new sales leads through client referrals to expand the customer base and increase revenue. Led the customer service team, overseeing Annual Maintenance Contracts (AMC) and warranty services, ensuring services contributed through AMC renewals and additional system installations at existing client sites. Coordinated with the accounts and store departments to manage and recover outstanding payments and material dues, ensuring timely collections. Managed the preparation and submission of regular performance reports and documentation, ensuring accurate records of services and financial transactions.
Education
Masters in Business Analysis - Simplilearn
2024 - · Afghanistan
Bsc.IT - Balaji College (SMU Study Center) – Jaipur
- 2005 · Afghanistan
12th Grade - Rajasthan Board Of Education
- 2000 · Afghanistan
10th Grade - Rajasthan Board Of Education
- 1998 · Afghanistan
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Skills (30)
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