kodies anand
Manual Tester
About
Manual Testing professional with 1.5+ years of experience in software testing and application support. Hands-on experience in creating and executing test cases, identifying and reporting defects, functional testing, regression testing, and defect tracking using JIRA. Good knowledge of SDLC, STLC, Agile methodology, and SQL for data validation. Strong analytical and problem-solving skills with a keen eye for detail. Passionate about delivering high-quality software and continuously learning new technologies. Currently seeking opportunities as a Manual Tester, Software Tester, or QA Engineer where I can contribute effectively while growing professionally.
Skills & Expertise (13)
Work Experience
Bayview – IVR System Support
Maestrowiz Solutions
Jan 2024 - Sep 2025
Monitored IVR dashboards to track IVR flow performance, and payment transaction, IVR call status in real time. Identified abnormalities in call flow, IVR routing, and transactions, and escalated issues promptly to senior team members. Maintained call IDs and incident details in MS Excel for tracking, reporting, and operational analysis. Communicated operational issues and updates to internal teams through calls and email to ensure timely resolution. Performed routine system monitoring, documented incidents, and coordinated with support teams to restore normal service.
Edukat – Web & Mobile Application (Testing)
Maestrowiz Solutions
Jan 2024 - Sep 2025
Performed manual testing for both web and mobile applications to validate functionality, usability, and system performance. Designed and executed detailed test cases to ensure software quality across multiple platforms. Identified, documented, and reported bugs using defect management tools, ensuring timely resolution by the development team. Verified end-to-end functionality and cross-platform compatibility to enhance user experience.
Bayview – IVR
Maestrowiz Solutions
Jan 2024 - Sep 2025
Designed and executed manual test cases for IVR call flow scenarios based on functional requirements. Performed end-to-end testing to ensure calls were routed correctly. Logged, tracked, and reported defects related to incorrect call routing, broken prompts, or unexpected behaviors.
Education
Bachelor of Physics - LadyDoak College
2020 - 2023 · India
HSC - Nirmala Girls Higher Secondary School
2019 - 2020 · India
SSLC - Amali Matric Higher Secondary School
2017 - 2018 · India
Certifications
SQL(Basic, Intermediate)
Hackerrank · 2026
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Relocation
Open to Relocation
Skills (13)
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