Komal Karade

Academy Counsellor

Jabalpur 0+ yrs exp 81 · Excellent

About

MCA graduate with a strong technical foundation in Java, SQL, MySQL, Python, JavaScript, HTML, CSS, and Bootstrap, combined with professional experience in customer handling, counselling, sales, and relationship management. Currently working as an Academy Counsellor at PW Academy, where I interact with students and parents, understand academic requirements, provide course guidance, handle objections, and support admissions. Previous experience includes Insurance Executive and Software Intern roles. Strong problem-solving, communication, adaptability, and customer relationship skills.

Skills & Expertise (25)

Java Intermediate

5.5/10

Years Exp

SQL Intermediate

5.0/10

Years Exp

MySql Intermediate

5.0/10

Years Exp

HTML Intermediate

5.0/10

Years Exp

CSS Intermediate

5.0/10

Years Exp

VS Code Intermediate

5.0/10

Years Exp

Python Beginner

4.5/10

Years Exp

MySQL WorkBench Beginner

4.5/10

Years Exp

bootstrap Beginner

4.5/10

Years Exp

JavaScript Beginner

4.5/10

Years Exp

Eclipse Beginner

4.0/10

Years Exp

Figma Beginner

4.0/10

Years Exp

Hibernate Beginner

3.5/10

Years Exp

Maven Beginner

3.5/10

Years Exp

JSP Beginner

3.5/10

Years Exp

Team Collaboration Leadership Adaptability Creative Thinking Customer handling Communication SDLC Database Management Debugging Problem Solving

Work Experience

Academy Counsellor

PW Academy

May 2026 - Present

Counsel students and parents regarding suitable academic programs and learning options. Understand students' academic requirements, goals, preparation level, and challenges through effective probing. Explain course structure, faculty support, study material, tests, doubt-solving facilities, and other academic features. Handle student and parent objections related to fees, online/offline learning, centre visits, timings, and course suitability. Build rapport with students and parents and provide personalized course recommendations. Follow up with prospective students and parents to support admission conversion. Maintain lead details, call outcomes, follow-up status, and customer interactions. Coordinate with the team to ensure timely follow-ups and effective lead management.

Insurance Executive

Tata Motors – Jabalpur

Present - Present

Handled motor insurance policy processing and documentation. Assisted customers with new insurance policies and renewals. Coordinated with insurance companies for claim processing. Explained policy coverage, premium details, and benefits to customers. Maintained customer records and updated insurance data. Supported the sales team in achieving insurance targets.

Software Intern

Softra System Pvt. Ltd.

Present - Present

Assisted in developing and maintaining web applications. Worked with Java-based technologies and application development. Participated in debugging and testing applications. Supported database operations using MySQL. Collaborated with team members during software development. Gained practical exposure to the Software Development Life Cycle (SDLC).