About
Eager to leverage a strong understanding of end-user perspectives and analytical skills to contribute to delivering high-quality software.
Skills & Expertise (32)
Work Experience
Sr. Creative Designer (UI/UX, Analytics & Reporting)
Xorlabs LLC
2020 - 2023
Designed and delivered 10+ WordPress websites, ensuring responsive design and cross-browser compatibility. Analyzed website performance metrics (traffi c, load time, engagement) using tools like Google PageSpeed Insights and GTmetrix, improving performance by 30%. Built Power BI dashboards to visualize website performance data, including user trends, session insights, and conversion metrics. Performed data cleaning and transformation using Power Query (M) to prepare datasets for reporting. Created DAX measures for KPIs such as user growth, engagement rate, and performance trends. Applied UI/UX best practices to dashboard design, ensuring clean layout, usability, and effective data storytelling. Conducted manual and usability testing, validating data accuracy and functionality across systems. Collaborated with cross-functional teams to translate business requirements into data-driven reports and dashboards. Developed and executed test cases for functionality and data validation, ensuring high-quality outputs. Mentored junior team members and managed workflows, ensuring timely project delivery.
Associate Support Engineer
Xorlabs LLC
2016 - 2020
Handled production support tickets, ensuring SLA compliance and timely issue resolution. Performed root cause analysis (RCA) for recurring issues, improving system reliability. Used SQL queries for data validation and backend verifi cation, ensuring data accuracy. Worked on JIRA administration, managing workfl ows, permissions, and reporting confi gurations. Confi gured and customized ERP systems, including workfl ows, fi elds, and reports aligned with business requirements. Provided user training and support, enabling teams to effectively use systems and interpret data. Collaborated with teams to deliver solutions aligned with business and data requirements.
Education
B.Tech-Information Technology
2011 - 2015 · India
Certifications
Certified Power BI Professional
· 2026
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Availability Details
Current Company
Not Working
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Relocation
Open to Relocation
Skills (32)
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