About
Results-driven Business Analyst with 3+ years of experience in data analytics, operations support, business performance analytics and retention analytics within fast-paced environments. Proficiency in SQL, Excel, Power BI, and Google Sheets for data validation, reporting automation, dashboard creation, and process optimization. Proven track record of improving operational efficiency by 30–40% through data quality initiatives, reporting automation, and cross‑functional collaboration. PGDM graduate specializing in Business Analytics with strong stakeholder communication and problem‑solving skills.
Skills & Expertise (21)
Work Experience
Accounts Analyst
Greet Technologies Pvt. Ltd.
Sep 2020 - Jan 2022
Managed end-to-end procure-to-pay (P2P) operations including invoice reconciliation, vendor onboarding, and issue resolution for 50+ vendors. Conducted Excel-based financial reconciliations to monitor performance metrics and identify discrepancies, achieving 98% accuracy rate. Streamlined vendor onboarding processes and enhanced communication protocols, reducing onboarding time by 20% and improving stakeholder satisfaction.
Growth Analyst Intern
Xtra Ordinary
Jun 2025 - Dec 2025
Analyzed customer behavior, product, and campaign datasets across marketing channels to generate actionable insights that improved conversion rates by 15% and customer retention by 12%. Built automated Excel and Google Sheets dashboards tracking 20+ operational and campaign KPIs, reducing manual reporting effort by 25% and improving data accessibility for stakeholders. Collaborated with marketing, product, and sales teams to streamline reporting workflows and integrate multiple platform datasets into a unified reporting framework.
Specialist - Business Analytics
Andor Tech
Jan 2022 - Jul 2023
Executed data-driven customer segmentation and engagement campaigns analyzing 100K+ records using SQL and Excel, resulting in 20% improvement in campaign targeting accuracy. Designed and deployed Power BI dashboards providing business performance and campaign performance analytics on process efficiency, reducing operational bottlenecks by 25% and improving customer satisfaction scores. Automated reporting workflows using Power Query and Python scripts, reducing manual effort by 30% and improving data delivery speed by 40%. Conducted comprehensive data validation and reconciliation across CRM and ERP systems, ensuring 100% data integrity and accuracy in business reporting.
Business Analyst Intern
IFortis Worldwide
Feb 2025 - May 2025
Performed data collection, data cleaning, and data management activities, ensuring data accuracy and consistency. Developed and maintained Excel-based reports, stakeholder dashboards, and trackers using VLOOKUP, HLOOKUP, Pivot Tables to support operational decision-making. Coordinated with cross-functional teams to gather, verify, and update operational data, ensuring reporting accuracy and consistency across business functions.
Education
Post Graduate Diploma in Management (PGDM) - Business Analytics - Jagdish Sheth School of Management (JAGSoM)
2023 - 2025 · Afghanistan
Bachelor of Business Administration - Marketing & Finance - Don Bosco Institute of Management Studies, Bangalore University
2017 - 2020 · Afghanistan
Certifications
Fundamentals of Business Analysis
Starweaver, Coursera · 2024
SQL for Data Analysis
LinkedIn Learning · 2024
Data Analysis and Visualization with Power BI
Microsoft, Coursera · 2024
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Depends on Offer
